Tangina Akter
The Bronx,USA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Airport Development Bridge Program
Internship Training
10.2023 - Current
- Facilitated meetings with stakeholders to discuss project requirements and goals
- Analyzed collected data to identify potential areas of improvement or growth opportunities
- Reviewed established procedures to assess areas in need of improvement.
Office Clerk Representative
IST Management
02.2023 - Current
- Handle mail/copy/legal documents
- Order and maintain supplies
- Pick-up and deliver mail, parcels, copy jobs and faxes to customers
- Send email to customer for verification
- Processed incoming and outgoing mail daily
- Answered phone calls in a professional manner and transferred calls accordingly
- Managed client communication, scanning documents and distribution of mail.
Administrator
DOCGO, United Stuffing Solutions
11.2021 - 05.2022
- Registered community members to get Covid-19 vaccine
- Met with patients to discuss medical histories and current complaints
- Assisted with completing testing files and scanned the results and adding them on computers (PCR, RAPID)
- Helping guest to create a badge to stay in the hotel
- Helping with MetroCard's, Supply, and intake, Check in/out, Reconnection, legal, Helping them with room transfer, booking tickets, and discharge.
Canvasser
Meridian Strategies
10.2021 - 12.2021
- Canvassed and attended community events
- Promoted city testing sites and collected testing information from the residents
- Distributed PPE and flyers
- Registered residents for COVID-19 vaccine.
Pharmacy Clerk
First Health Pharmacy
06.2021 - 08.2021
- Ensured and maintained outstanding customer service
- Filled medication containers
- Accurate cash and credit management
- Resolved problems with payments
- Assisted customers with selecting and purchasing medications
- Entered patient data into computer system to maintain accurate records
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter
- Supported pharmacist in preparing daily prescriptions.
Customer Service/Crew Member
Dunkin Donuts
02.2018 - 06.2021
- Accurate cash and credit management
- Handled basic food preparation
- Assisted customers with loyalty
- Provided product information to customers based on their inquiries
- Assisted with training new staff members on the company's policies and procedures
- Maintained customer-facing spaces in neat, clean and well-stocked condition.
Education
Bachelor of Science - Aviation Management
CUNY (City University of New York) York College
Jamaica, NY06.2024
High School Diploma -
Claremont International High School
Bronx, NY06.2020
Skills
- Problem solving
- Experienced with a Diverse Population
- Communication
- Accurate cash and credit management
- Accounting
- Financial Data Analytics
- Customer service
- Time management
- Active listening
- Business/Business law and ethics
- Micro/Macro Economics
- Psychology
- Biology
- Marketing
Accomplishments
Claremont Exemplar Awarded 6/2020
Timeline
Airport Development Bridge Program
Internship Training
10.2023 - Current
Office Clerk Representative
IST Management
02.2023 - Current
Administrator
DOCGO, United Stuffing Solutions
11.2021 - 05.2022
Canvasser
Meridian Strategies
10.2021 - 12.2021
Pharmacy Clerk
First Health Pharmacy
06.2021 - 08.2021
Customer Service/Crew Member
Dunkin Donuts
02.2018 - 06.2021
Bachelor of Science - Aviation Management
CUNY (City University of New York) York College
High School Diploma -
Claremont International High School
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