Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Open Enrollment Specialist position. Ready to help team achieve company goals.
Hi, I’m
Tangla Dumas
Shreveport,LA
Summary
Overview
15
years of professional experience
Work History
Providence House- Shreveport
Case Manager
01.2024 - 02.2024
Job overview
- Maintained accurate documentation on 5+cases, ensuring compliance with regulations and confidentiality requirements.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout every process of reaching those objectives.
- Participated in community events to promote services and engage with public.
Specialists Hospital Of Shreveport
Surgical Technologist
09.2020 - 08.2021
Job overview
- Supported over 10 surgeons and OR staff with surgical procedures.
- Setup operating and surgery rooms for patients, including preparing equipment and supplies for upcoming procedures.
- Provided comprehensive support to surgeons specializing in sports medicine, total joint replacement, spine and orthopedic trauma treatment.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments
Christus Shreveport-Bossier Health System
Surgical Technologist
02.2014 - 07.2020
Job overview
- Anticipated over 10+ surgeons needs before and during surgical procedures.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency
- Provided quick and efficient turn over for all cases.
Shriners Hospitals For Children
Surgical Technician
10.2012 - 02.2014
Job overview
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures
- Anticipated 5+ surgeons and residents needs and handed instruments and supplies to surgeons during ortho and Ear, Nose and Throat procedures
AutoZone
General Manager
05.2009 - 06.2012
Job overview
- Received superior customer service satisfaction scores over 90%.
- Directed work of General and Commercial sales teams to deliver exceptional customer experiences.
- Assign daily task for associates and followed up on progress. Completed work schedules and assignments for team weekly.
Ochsner Health System/ University Health
Surgical Technician
03.2009 - 05.2010
Job overview
- Anticipated needs of 20+ surgeons needs and handed instruments and supplies to surgeons during procedures
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures
- Created safe operating environments for invasive and non-invasive procedures
Education
Bossier Parish Community CollegeBossier City, LA
Associate of Science from Surgical Technology
05.2003
University Overview
Skills
- Passing surgical instruments, anticipating surgeon needs, and multitasking
- Sterile procedures/Technique
- Orthopedics, Eyes, Plastic, General, Bariatrics, Neuro, and Urology surgical procedures
- First Aid/CPR/ BLS certified
- Patient confidentiality
- Infection control protocol
- Aseptic technique
- Active Listening
- Customer Service
- Clerical Support
- Case Conferences
- Program Development
- Case Planning
- Case Management Tracking
- Documentation
- Case Planning and Management
Additional Information
Additional Information
Reference available upon request
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Timeline
Case Manager
Providence House- Shreveport
01.2024 - 02.2024
Surgical Technologist
Specialists Hospital Of Shreveport
09.2020 - 08.2021
Surgical Technologist
Christus Shreveport-Bossier Health System
02.2014 - 07.2020
Surgical Technician
Shriners Hospitals For Children
10.2012 - 02.2014
General Manager
AutoZone
05.2009 - 06.2012
Surgical Technician
Ochsner Health System/ University Health
03.2009 - 05.2010
Bossier Parish Community College
Associate of Science from Surgical Technology
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