Summary
Overview
Work History
Education
Skills
Timeline
Certifications And Awards
Select Projects
Personal Information
Certifications And Awards
Select Projects
Personal Information
Certifications And Awards
Generic
Tango Tew

Tango Tew

Kearney,NE

Summary

Experienced software and platform engineer with over 6 years of expertise in designing robust cloud architectures and full-stack solutions. Demonstrated success in increasing deployment frequency by 12x, reducing incident rates to below 1%, and cutting security backlog in half through the implementation of DevSecOps practices across CI/CD pipelines. Proficient in AWS, Azure, Kubernetes, GenAI (LangChain, RAG), and microservice patterns. Skilled at mentoring teams and translating business objectives into secure, scalable products that are consistently delivered ahead of schedule.

Overview

8
8
years of professional experience

Work History

Senior DevOps & Platform Engineer

Chick-fil-A
01.2023 - Current
  • Company Overview: via EY
  • Scaled GitHub Actions + EKS, boosting deploy frequency 12× with ≤2 min rollback.
  • Automated DB migrations, cutting production downtime to
  • Embedded shift-left security (Snyk, GHAS), reducing vulnerability backlog 50 % in one quarter.
  • Migrated Elastic Beanstalk to EKS & Cloudflare, lowering AWS spend 18 %.
  • Via EY
  • Designed and implemented quality control processes to facilitate customer satisfaction.

Cloud Solution Engineer

Fortune-100 Insurance
01.2022 - 01.2023
  • Architected AKS microservices with ASP.NET Core & MongoDB, accelerating claims processing 30 %.
  • Built serverless APIs (Azure Functions) behind API Management, cutting OpEx $120 K/year.
  • Led self-service sandbox rollout, mentoring 12 engineers on Kubernetes best practices.

Team Lead / Full-Stack Engineer

EY Innovation Lab
01.2021 - 01.2022
  • Directed 6-member squad delivering Product-Maturity engine (Angular, Azure, Cosmos DB) 4 weeks early.
  • Integrated GenAI assistant (LangChain + OpenAI) handling 1 K+ internal queries/month.
  • Earned two Bravo Awards for accelerating go-to-market delivery and security modernization.

Dotnet Full Stack Developer

Inceed
08.2020 - 06.2021
  • Executed comprehensive code reviews and root‑cause debugging across .NET and Python micro‑services, eliminating 96 % of critical defects pre‑production and boosting end‑user CSAT 12 %.
  • Engineered resilient back‑end infrastructure—Azure App Service, Dockerized REST APIs, and SQL Server—to support high‑traffic e‑commerce portals at 2 K TPS with
  • Partnered with hardware and front‑end squads to formalize clean REST / gRPC interfaces, slicing integration defects 40 % and accelerating sprint throughput.
  • Designed, unit‑tested (xUnit) and launched an Azure Functions–based Repository‑Migration API that automated the transfer of 200 + repos from TFVC to Git, shrinking migration time from 8 weeks to 3 days.
  • Integrated 92 % code‑coverage gates into GitHub Actions CI/CD and authored Swagger/OpenAPI docs and runbooks, cutting new‑hire onboarding time 60 % while ensuring long‑term maintainability.

Associate Software Engineer

Revature
05.2019 - 05.2020
  • Engineered a hospitality‑scheduling application that cut appointment‑maintenance effort 50 %, freeing staff for higher‑value tasks.
  • Re‑architected a legacy .NET monolith for a regional pizza‑parlor chain into modular services, tripling peak‑hour throughput and enabling effortless horizontal scaling.
  • Designed a cloud‑native architecture for a client’s modernization initiative, deploying highly available, auto‑scaling databases (AWS RDS) to sustain a 99.99 % uptime SLA.
  • Modeled and optimized relational schemas / indexes for high‑traffic web portals, slicing query latency 40 % and improving page‑load performance.
  • Drove requirements analysis and built automated test logic, shortening QA cycles 20 % while raising release confidence.
  • Authored comprehensive runbooks and technical manuals, enabling new engineers to onboard in under one day and preserving development velocity for future projects.

Vice President and IT Engineer

VP & Tech Lead, MTP (Volunteer)
01.2017 - Current
  • Architected a scalable learning platform supporting MTP operations in the U.S. and abroad, giving 1,200 + under‑resourced students 24 / 7 access to curriculum, mentoring sessions, and scholarship information.
  • Migrated the organization’s Drupal site to Acquia Cloud, cutting hosting spend 35 % and redirecting savings toward textbook stipends and exam‑prep scholarships.
  • Developed modular Drupal learning and donation modules, streamlining content updates and raising volunteer‑teacher onboarding capacity by 50 %.
  • Built REST APIs to Parallels Automation, automating user provisioning and trimming administrative effort 60 %, enabling staff to focus on direct student mentorship.
  • Personally delivered 200 + hours of STEM bootcamps and one‑on‑one tutoring, boosting participants’ standardized‑test scores an average of 25 % and inspiring dozens to pursue computer‑science tracks in higher education.

Education

M.S. - Computer Science & AI

Southern Methodist University
Dallas, TX
01.2025

B.S. - Computer Science

Dire‑Dawa University
Dire Dawa, Ethiopia
01-2018

Skills

  • Cloud Architecture (AWS, Azure, Kubernetes)
  • DevSecOps & CI/CD
  • Microservices & Serverless
  • GenAI & RAG Pipelines
  • SRE & Observability
  • Full‑Stack (Python/FastAPI, NET, React)
  • Infrastructure‑as‑Code (CDK, Terraform)
  • Agile Leadership
  • Configuration management
  • Disaster recovery planning
  • Application security
  • Software development
  • Problem-solving abilities
  • Teamwork
  • Effective communication

Timeline

Senior DevOps & Platform Engineer

Chick-fil-A
01.2023 - Current

Cloud Solution Engineer

Fortune-100 Insurance
01.2022 - 01.2023

Team Lead / Full-Stack Engineer

EY Innovation Lab
01.2021 - 01.2022

Dotnet Full Stack Developer

Inceed
08.2020 - 06.2021

Associate Software Engineer

Revature
05.2019 - 05.2020

Vice President and IT Engineer

VP & Tech Lead, MTP (Volunteer)
01.2017 - Current

M.S. - Computer Science & AI

Southern Methodist University

B.S. - Computer Science

Dire‑Dawa University

Certifications And Awards

  • Microsoft Certified: Azure Administrator (AZ-104)
  • LangChain GenAI Specialist
  • EY Bravo Awards (2×)

Select Projects

  • Document Analysis Chatbot – Fine-tuned GPT-4 with proprietary corpus; reduced policy lookup time 80%.
  • Customer Sentiment Analyzer – LLM pipeline flagging 95% of negative reviews for proactive outreach.
  • PowerBI-DevOps Connector – Azure Function exporting work-item metrics; uncovered 20% capacity gaps.

Personal Information

Title: Senior Software & DevOps Engineer | Cloud & AI Specialist

Certifications And Awards

  • Microsoft Certified: Azure Administrator (AZ-104)
  • LangChain GenAI Specialist
  • EY Bravo Awards (2×)

Select Projects

  • Document Analysis Chatbot – Fine-tuned GPT-4 with proprietary corpus; reduced policy lookup time 80%.
  • Customer Sentiment Analyzer – LLM pipeline flagging 95% of negative reviews for proactive outreach.
  • PowerBI-DevOps Connector – Azure Function exporting work-item metrics; uncovered 20% capacity gaps.

Personal Information

Title: Senior Software & DevOps Engineer | Cloud & AI Specialist

Certifications And Awards

  • Microsoft Certified: Azure Administrator (AZ-104)
  • LangChain GenAI Specialist
  • EY Bravo Awards (2×)

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