Tangy Collins
Little Rock,AR
Summary
Highly organized and detail-oriented professional with extensive experience in fleet management, logistics, customer service, and inventory control. Proven leader and dependable team player with strong problem-solving abilities and excellent communication skills. Adept at training teams, resolving discrepancies, managing routes and logistics, and providing superior service to internal and external customers.
Willing to relocate: Anywhere
Overview
16
16
years of professional experience
1
1
Certification
Work History
SRO Lead
Penske Logistics
01.2025 - Current
- Accurately document and record all incoming and outgoing shipments.
- Generate shipping documents such as bills of lading, packing lists, and carrier paperwork.
- Report and resolve discrepancies, damages, or shortages in shipments.
- Communicate with carriers, drivers, and internal departments to coordinate pickups and deliveries.
- Multiple Locations
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
Fleet Manager
FedEx Ground Contractor (Travel Team)
02.2024 - 01.2025
- Supervise 8-12 drivers, ensuring DOT compliance and performance.
- Plan efficient delivery routes using DRO.
- Conduct pre- and post-trip inspections.
- Manage travel and lodging logistics for team across the U.S.
- Deliver up to 180 stops daily (urban) or 100 (rural).
Inventory Control Lead
DHL Supply Chain / EXEL
11.2020 - 02.2024
- Performed cycle counts, audits, and resolved inventory discrepancies.
- Operated RF guns, forklifts, and managed SAP and Blue Yonder systems.
- Supported supervisor and responded to internal/external inventory inquiries.
Home Delivery Driver
FedEx Contractor (Travel Team)
08.2019 - 11.2020
- Delivered packages to residential and business clients.
Route Service Manager (RSM)
National Entertainment Network
12.2017 - 10.2019
- Collected and tracked inventory/money from retail and restaurant machines.
- Installed and serviced arcade equipment.
- Ensured asset security during transport and service.
Team Leader (Contract)
Resource Plus
07.2015 - 10.2017
- Managed remodel/setup teams in retail environments nationwide.
- Oversaw training, merchandising, and safe equipment operation.
Customer Advocate / Tech Support
Verizon
07.2014 - 07.2015
- Delivered customer service and tech support for mobile devices.
- Assisted with billing, account management, and upselling services.
- Recognized for excellence with "Top of the Rock" and multiple "Rock Star" awards.
Store Manager
Family Dollar
10.2009 - 07.2014
- Managed staffing, inventory, and store operations.
- Opened new store locations and led successful product rollouts.
- Maintained budget controls, POS systems, and customer relations.
Education
High School Diploma - undefined
Indiahoma
Indiahoma, OK07.1997
Skills
- Reach Truck Certified
- GPS
- Conflict management
- Leadership & Team Management
- Blueprint reading
- Warehouse Operations
- Supply chain management
- RF Scanners & Warehouse Equipment
- Serving
- SAP
- Forklift
- Microsoft Office
- Inventory management
- Phone etiquette
- Help desk
- Problem Solving & Critical Thinking
- Communication skills
- CDL Certified with DOT Compliance
- Customer Service & Support
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- MS Office Suite
- ERP systems
- Cherry Picker
- Time management
- Analysis skills
- Blue Yonder
- Warehouse management
- Warehouse experience (2 years)
- Tangy Collins
- English
- SAP ERP
- Leadership
- 10 key typing
- Logistics & Route Planning
- Inventory Control & Auditing
- Computer skills (10 years)
- Operating Systems (Windows, mobile OS)
- AS400 Resume
- Warehouse management system
Certification
- CPR Certification
- CDL C
- AED Certification
- BLS Certification
- Non-CDL Class C
- Driver's License
- Forklift Certification
- Class D
Timeline
SRO Lead
Penske Logistics
01.2025 - Current
Fleet Manager
FedEx Ground Contractor (Travel Team)
02.2024 - 01.2025
Inventory Control Lead
DHL Supply Chain / EXEL
11.2020 - 02.2024
Home Delivery Driver
FedEx Contractor (Travel Team)
08.2019 - 11.2020
Route Service Manager (RSM)
National Entertainment Network
12.2017 - 10.2019
Team Leader (Contract)
Resource Plus
07.2015 - 10.2017
Customer Advocate / Tech Support
Verizon
07.2014 - 07.2015
Store Manager
Family Dollar
10.2009 - 07.2014
High School Diploma - undefined
Indiahoma