Tani Matsubara
Hilo,HI
Summary
Dynamic professional with a proven track record at Alert Alarm Hawaii, excelling in operations management and staff training. Expert in fire safety management, I streamlined district operations, enhancing efficiency and reducing costs. Adept at fostering strong customer relationships, I drive repeat business while ensuring compliance with safety standards.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Salesperson
Alert Alarm Hawaii
11.2024 - Current
- Developed strong customer relationships, leading to increased repeat business and customer loyalty.
- Managed approximately 30 incoming emails and calls per day from customers.
- Conducted site surveys to assess project requirements and identify potential challenges in system installation.
- Reviewed contractor submittals for compliance with design specifications, ensuring quality control throughout projects.
- Maintained up-to-date knowledge of codes, regulations, and technology advancements related to fire alarm systems and their design.
Field Engineer
Hawaiian Dredging Construction Company
08.2023 - 11.2024
- Collaborated with multidisciplinary teams to resolve technical issues during project execution.
- Coordinated project schedules and resources, optimizing workflow and minimizing delays.
- Managed approximately 50 incoming emails and calls per day from vendors and contractors.
- Provided review of design modifications and requests for clarification.
- Handled all quality control checks for HWV Waikoloa Renovation
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
District Manager
Alert Alarm Hawaii
10.2004 - 07.2023
- Streamlined operations across multiple districts, enhancing overall efficiency and reducing operational costs.
- Oversaw budget management, ensuring financial targets were met while maintaining operational excellence.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed over 100 calls and emails per day from customers, internal staff and vendor resources.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
Hilo High School
Hilo, HI05.1998
Skills
- Operations Management
- Staff Training and Development
- Freight operations oversight
- Fire safety management
- Personal protective equipment
- Electrical safety
- Lockout and tagout procedures
Accomplishments
- Planned and implemented the company-wide rollout of a proactive safety and health target program, partnering with field management and supervisory staff and effectively reduced overall accidents by 50%.
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
- Managed a portfolio of 121 corporate accounts providing for $24k in sales.
Affiliations
- 2nd Vice President: Hawaii Island Contractor's Association 2024 -2025
- Board Member: Hawaii Island Chamber of Commerce 2010 - 2014
- Director: Hawaii Island Contractor's Association 2011 - 2025
- Member: Akaka Falls Lions Club 2009 - 2016
Certification
- Fire Alarm Sales, Vector Firm - July 2025
- CM - Certified Manager Certification
- Fire Alarm Design, Honeywell 2020
- Access Control Design, Keyscan, Salto, Accutech 2018-20
- Fire Alarm Certification CEU, FIRELITE - 2018
Timeline
Salesperson
Alert Alarm Hawaii
11.2024 - Current
Field Engineer
Hawaiian Dredging Construction Company
08.2023 - 11.2024
District Manager
Alert Alarm Hawaii
10.2004 - 07.2023
High School Diploma -
Hilo High School