Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tania Alcover Monzon

Saint Cloud,FL

Summary

Customer-focused Professional with a demonstrated commitment to delivering exceptional service. Proven ability to effectively resolve inquiries, build positive relationships, and ensure customer satisfaction. Strong communication and problem-solving skills, coupled with a dedicated and empathetic approach. A reliable team player with a passion for exceeding customer expectations

Overview

11
11
years of professional experience

Work History

Inventory Clerk

Five Stars Jewelers
01.2022 - 02.2023
  • Completed physical inventory counts each month.
  • Maintained inventory count, tracked usage, and documented variances.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.

Sales Associate

Luanda Cash Inc # 2
08.2012 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Master in Business Administrtion - Business Administration

University of Havana
Havana-Cuba
12.1999

Chemical Engineering - Chemical Engineering

D.I. Mendeleiev
Moscow -Russia
08.1990

Skills

  • Excellent knowledge of word processing and spreadsheet tools ( MS Office , Word, Excel)
  • Computer skills
  • Administrative Experience
  • Inventory Control
  • Data Entry
  • Self- starter with minimal supervision
  • Strong eyes for details
  • Strong organizational skill

Timeline

Inventory Clerk

Five Stars Jewelers
01.2022 - 02.2023

Sales Associate

Luanda Cash Inc # 2
08.2012 - 01.2021

Master in Business Administrtion - Business Administration

University of Havana

Chemical Engineering - Chemical Engineering

D.I. Mendeleiev

Similar Profiles

CREATE PROFILE
Tania Alcover Monzon