TANIA ARAICA-GONZALEZ
Rialto,CA
Summary
Multi-talented and collaborative Administrative Manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering more than eight years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.
Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
22
22
years of professional experience
Work History
Administrative Manager
Concasnic.
Jinotega., Nicaragua.
12.2015 - 11.2023
- Developed and implemented administrative procedures to maximize efficiency.
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
- Organized meetings between executives and outside vendors or clients.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
Asesor De Servicios Financieros
Acodep.
Jinotega., Nicaragua.
02.2002 - 05.2012
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Reviewed credit applications and financial statements to determine customer creditworthiness.
- Analyzed customer accounts, payment trends, and credit ratings to assess risk of default.
- Developed policies and procedures for approving and managing customer credit limits.
- Recommended approval or disapproval of different loan types based on established criteria.
Education
Bachelor of Business Administration - Business Administration
Universidad Nacional Autónoma De Nicaragua.
Managua, Nicaragua.09-2000
Skills
- Customer Service Management
- Business Strategies
- Microsoft Office Suite
- Performance Evaluations
- Vendor Negotiations
- Credit and Collections
- Strategic Planning
- Staff Management
- Critical Thinking
- Office Administration
- Organizational Leadership
- Scheduling
Timeline
Administrative Manager
Concasnic.
12.2015 - 11.2023
Asesor De Servicios Financieros
Acodep.
02.2002 - 05.2012
Bachelor of Business Administration - Business Administration
Universidad Nacional Autónoma De Nicaragua.
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