Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
Delivery Driver
RoadRunner Services, LLC
02.2024 - 03.2025
Completed on-time deliveries by choosing best and most efficient routes.
Safely drove regular cars, trucks and vans to and from local car dealerships and auto auctions
Parked and moved vehicles on lots, when needed.
Operated vehicle safely in highly congested areas with no traffic violations.
Enhanced delivery efficiency by optimizing routes using GPS navigation.
Communicated with lead driver to stay informed of changes to routes and report issues with vehicle.
Medical Practice Representative
Mt. Carmel/Trinity Health Systems
05.2020 - 07.2021
Scheduled patient appointments on respective doctors' calendars and followed up with reminder calls,
Checked-in, checked-out, collected payments from patients and scanned identification and insurance cards.
Verified/confirmed patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Enhanced patient experience by maintaining clean, organized reception area.
Performed various administrative tasks by filing, copying and faxing documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Receptionist/Front Desk
Colon & Rectal Surgery
07.2017 - 03.2020
Scheduled patient appointments on respective doctors' calendars and followed up with reminder calls,
Checked-in, checked-out, collected payments from patients and scanned identification and insurance cards.
Verified/confirmed patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Enhanced patient experience by maintaining clean, organized reception area.
Performed various administrative tasks by filing, copying and faxing documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Telephone Recruiter
COMPLETE RESEARCH CONNECTION
03.2016 - 08.2016
Job responsibilities include, but are not limited to, screening and identifying qualified candidates for paid research studies
Making and receiving telephone calls
Speaking with consumers/businesses
Legal Assistant
LAMKIN, VAN EMAN, TRIMBLE, BEALS & DOUGHERTY, L.L.C.
10.2000 - 03.2005
Handled office scheduling and made notes for deadlines, motions and other important dates
Transcribed high volume of dictation (including preparation of pleadings, memorandums, etc.) to support attorney in various cases
Prepared/managed correspondence with clients, courts, and opposing counsel maintaining professionalism and confidentiality
Scheduled depositions and court reporters/videographers
Made travel arrangements, as necessary
Handled Accounts Payable and Accounts Receivable
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Education
High School Diploma -
Grove City High School
Grove City, OH
06-1986
Skills
Typing 60-65 wpm
Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record Systems)
Knowledge of HIPPA guidelines
Data Entry
Accounts Payable/Receivable
Customer Service
Multi-line phone system
Strong organizational and written communication skills
Highly dependable and efficient
Quick learner, able to work with or without supervision, as well as in a team environment
Experienced in high volume of transcription
Timeline
Delivery Driver
RoadRunner Services, LLC
02.2024 - 03.2025
Medical Practice Representative
Mt. Carmel/Trinity Health Systems
05.2020 - 07.2021
Medical Receptionist/Front Desk
Colon & Rectal Surgery
07.2017 - 03.2020
Telephone Recruiter
COMPLETE RESEARCH CONNECTION
03.2016 - 08.2016
Legal Assistant
LAMKIN, VAN EMAN, TRIMBLE, BEALS & DOUGHERTY, L.L.C.
10.2000 - 03.2005
High School Diploma -
Grove City High School
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