Professional healthcare provider skilled in patient support, medical procedures, and healthcare technology. Proven ability to work effectively within multidisciplinary teams, adapting to changing needs to ensure optimal patient outcomes. Strong communicator with focus on empathy, attention to detail, and maintaining high standards of care. Reliable and resourceful, bringing positive impact to both patients and colleagues.
Overview
10
10
years of professional experience
Work History
Patient Care Partner
Good Samaritan Hospital
10.2023 - Current
Streamlined patient intake process for improved efficiency and reduced wait times.
Facilitated effective communication between patients, families, and healthcare providers to ensure seamless coordination of care.
Enhanced patient satisfaction by providing compassionate and attentive care to individuals in various medical settings.
Coordinated discharge planning efforts with case managers, social workers, and other team members for smooth transitions back into home settings or alternative care facilities.
Recognized potential emergencies through vigilant observation of subtle changes in patient conditions, initiating rapid response measures when necessary.
Monitored vital signs, recorded accurate patient data, and reported changes in condition to the appropriate healthcare professionals for prompt intervention.
Ensured a safe and clean environment by adhering to infection control protocols, reducing risks of hospital-acquired infections.
Provided emotional support and encouragement to patients and their families during difficult situations.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Delivered high-quality care to ICU patients in hospital facility.
Mental Health Worker
New York Presbyterian- Behavioral Health
06.2019 - 12.2024
Documented client progress in confidential files.
Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
Led psychoeducational groups on topics such as stress management and coping skills, empowering patients to better manage their mental health challenges.
Supported individuals throughout recovery process by helping them identify triggers develop strategies for managing symptoms and maintain sobriety.
Implemented crisis intervention plans to support client safety.
Monitored client progress and provided feedback to families and treatment team members.
Assisted in the development of group therapy programs, contributing to a more supportive environment for patients.
Facilitated support groups for clients to discuss issues related to mental health.`
Mental Health Worker/ Direct Care Worker
Four Winds Hospital
12.2018 - 06.2019
Responsible for assisting staff with the implementation of the treatment program by performing assigned tasks under the direct guidance and supervision of a Registered Nurse as part of the interdisciplinary treatment team.
Reported and assisted in Activities of Daily Living and monitoring issues promptly to the Registered Nurse.
Monitors all patient activity. Announced group time, visiting hours, phone call times, performs hall checks, observed patients on CA, CO, SA, SO Status; along with assisting in medical and psychiatric emergencies such as restraining.
Lead patient groups, facilitated patient groups, participate in activity therapy group.
Assisted in patient visits, examines new admission bags for contraband, assist in admission and discharge, and transfer of patients.
Observed and reported changes in behavior, sleep patterns, and condition of the patients.
Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
Police Intern
Town Of Ramapo Police
06.2015 - 08.2015
Responsible for working amongst diverse teams on a frequent basis to successfully complete large projects to meet the captain’s objectives within a timely manner.
Effectively managed the launch of tactical trainings, which was the first test trial in the department.
Demonstrated a strong ability to meet deadlines, provide accountability, and efficiently prioritize project tasks to increase productivity.
Conducted daily evening meetings with field officers cross-functionally with a diverse team to discuss meeting organizational goals.
Created project timelines using Microsoft Project, which informed the team of project goals and deadlines; improved communication and goals on a daily basis to increase proficiency.
Education
Associate of Applied Science - Criminal Justice
Rockland Community College
Suffern, New York
05.2016
Bachelors Of Arts - Criminology
John Jay College Of Criminal Justice
New York, New York
Bachelor of Science - Nursing
Manhattanville Univeristy
Harrison, NY
01-2026
Skills
Excellent Communication Skills
Self-Motivated
Proficient in Microsoft Suite
Strong Leadership Skills
Highly Organized
Project Management Skills
Consistently Meets Goals
Strong Time Management Skills
Works Well Under Pressure
Ability to Multitask
Deadline Oriented
Operational Support Knowledge
Data Analysis Skills
Data Management Skills
Administrative Skills
Reliable Worker
Ability to Learn Quickly
Interpersonal Skills
Team Oriented
Compassionate care
Documentation accuracy
Healthcare ethics
Cultural history
First aid and CPR
Clinical skills
Basic life support
Vital signs monitoring
CPR certification
Team collaboration
Active listening
Acute care
Patient education
Patient observation
Infection control standards
Sterilization techniques
Emotional support
Feeding assistance
Safety protocols
Patient positioning
Specimen collection
Infection control
Patient services
ADL support
Affiliations
Member Of The National Honor Society Of Leadership & Success
Vice President of Surgical Service at Good Samaritan Hospital – Hospital Corporation of AmericaVice President of Surgical Service at Good Samaritan Hospital – Hospital Corporation of America
Registered Nurse – Medical/Surgical, Tele, Preop/Postop at Good Samaritan HospitalRegistered Nurse – Medical/Surgical, Tele, Preop/Postop at Good Samaritan Hospital