Tania Bernard
Orlando,FL
Summary
Dynamic Lead Bartender with a proven track record at Whiskey Lou's Lounge, excelling in cocktail development and superior customer service. Expert in mixology and suggestive selling, I consistently exceeded sales goals while fostering strong customer relationships. Adept at multitasking in fast-paced environments, I implemented efficient drink prep procedures, minimizing waste and enhancing profitability.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Bartender
Whiskey Lou's Lounge
10.2018 - 07.2025
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Trained 5 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.5
Bartender
Wally's Dive Bar
01.2015 - 08.2018
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Assisted with inventorying beverage stock and bar supplies.
- Kept bar presentable and well-stocked to meet customer needs.
Lead Bartender
Peacock Room Martini Bar
03.2005 - 10.2014
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Trained 5 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Helped management plan and serve bar menu exceeding customer expectations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
Education
Associate of Arts - Hospitality Administration And Management
City College
Orlando06-2005
Skills
- Proficient in mixology
- Budget monitoring
- Cocktail development
- Superior customer service
- Suggestive selling
- Proficiency in multitasking
- Detailed oriented
- Work well in fast paced environment
Certification
Safe Serve Food Handler Program
Serving Alcohol Inc.
Languages
Spanish
Professional Working
Timeline
Lead Bartender
Whiskey Lou's Lounge
10.2018 - 07.2025
Bartender
Wally's Dive Bar
01.2015 - 08.2018
Lead Bartender
Peacock Room Martini Bar
03.2005 - 10.2014
Associate of Arts - Hospitality Administration And Management
City College