Tania Chowdhury
Herndon,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Executive (Technical Service Department)
Beacon Pharmaceuticals Ltd.
10.2006 - 06.2008
- Developed strong working relationships with various departments within the organization including sales teams, customer support representatives, and field service personnel.
- Scheduled deliveries and pickups according to customer needs.
- Handled complex customer complaints professionally, escalating them when necessary while maintaining a supportive role throughout resolution processes.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Production Officer(Executive)
Incepta Pharmaceuticals Ltd.
06.2006 - 10.2006
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Coordinated production work between shifts by completing checklists and documenting updates.
- Supervised ongoing daily production phases.
- Developed standard operating procedures for all production processes, ensuring consistent output quality across different shifts.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Implemented policies and standard operating procedures for continuous improvement.
- Coordinated with research and development teams to support the implementation of new product lines or upgrades to existing products in a timely manner.
Education
Master of Science - Pharmaceutical Sciences
Jahangirnagar University
Savar, Dhaka, BangladeshBachelor of Science - Pharmaceutical Sciences
Jahangirnagar University
Savar, Dhaka, BangladeshSkills
- Performance Assessments
- Follow-up skills
- Work Crew Dispatch
- Materials Ordering
- Personnel Monitoring
- Prioritizing calls
- Message and Work Order Transfer
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Timeline
Executive (Technical Service Department)
Beacon Pharmaceuticals Ltd.
10.2006 - 06.2008
Production Officer(Executive)
Incepta Pharmaceuticals Ltd.
06.2006 - 10.2006
Master of Science - Pharmaceutical Sciences
Jahangirnagar University
Bachelor of Science - Pharmaceutical Sciences
Jahangirnagar University
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