Summary
Overview
Work History
Education
Skills
Timeline
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TANIA CRUZ

The Bronx,NY

Summary

Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with 10 years of hands-on experience in administrative roles.

Overview

17
17
years of professional experience

Work History

Receptionist

Carrie Giuliano DDS, PC
New York, NY
05.2013 - Current
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Responded to inquiries from patients regarding their accounts or dental services offered.
  • Processed referrals to specialists when required by the dentist.
  • Processed payments and updated accounts to reflect balance changes.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Took panoramic X-rays and prepared for dentists to review.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Scanned documents into electronic format for storage in a secure database system.
  • Prescribed medications and advised patients about dosage, and possible side effects.

Home Health Aide

Bestcare Inc
New York, NY
04.2007 - Current
  • Bathing, assist with dressing, assist with ambulation, remind patient to take medication, take blood pressure with machine (under special circumstances)
  • Escort patient outdoors, meal preparation, assist with feeding, light housekeeping.

Education

Associates Degree -

Taylor Business Institute
09.2006

General Equivalency Diploma (GED) -

Skills

  • Patient Scheduling
  • Insurance Verification
  • Knowledge of dental terminology
  • Phone and Email Etiquette
  • Treatment room setup
  • Appointment confirmation
  • Exam room setups
  • Taking X-rays
  • Dentrix proficiency
  • Fluent in Spanish

Timeline

Receptionist

Carrie Giuliano DDS, PC
05.2013 - Current

Home Health Aide

Bestcare Inc
04.2007 - Current

Associates Degree -

Taylor Business Institute

General Equivalency Diploma (GED) -

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TANIA CRUZ