To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
29
29
years of post-secondary education
2
2
Languages
Work History
Insurance Billing Manager
UMHC Mobility Transport
Atlanta, GA
10.2021 - Current
Reviewed billing problems, researched issues and resolved concerns.
Trained and mentored staff on procedures, compliance requirements and collections techniques.
Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
Performed charges and patient data entry, including determination of proper ICD-10 and CPT codes.
Verified insurance for patients, including obtain prior authorization and referrals for procedures.
Performed insurance follow-up on unpaid/underpaid claims
Performed various other managerial duties including monthly reporting, filing, telephones, scheduling, and physician assistance when necessary.
Referral Specialist II
Columbia University Medical Center
New York, NY
12.2014 - Current
Verified insurance benefits and eligibility for outpatient procedures before referring clients.
Called insurance companies to get precertification and other benefits information on behalf of patients.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Entered patient data using EPIC to document referrals and results.
Placed new supply orders, managed inventory and restocked clerical spaces.
Link referrals for identified visits.
Responsible for assisting with more complex patient issues and concerns.
Act as point of escalation and monitor supervisory or secondary work queues.
Patient Financial Services Representative
Memorial Sloan Kettering Cancer Center
New York, NY
02.2007 - 01.2014
Located patients with overdue accounts and solicited payment in compliance with fair debt collection practices.
Verified insurance to authorize radiology procedures.
Interview patients or their representatives to identify problems relating to care.
Calculate premiums and establish payment method.
Research and investigate available investment opportunities to determine whether they fit into financial plans.
Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, or other information needed to develop financial plan.
Explain policies, procedures, or services to patients using medical or administrative knowledge.
Administrative Assistant
New York University
New York, NY
10.2006 - 01.2007
Restocked supplies and submitted purchase orders to maintain stock levels.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Assist speech-language pathologists in conduct of client screenings or assessments of language, voice, fluency, articulation, or hearing. Select or prepare speech-language instruction materials. Test or maintain equipment.
Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Set up conference rooms, technology and materials to facilitate meetings.
Booked airfare, hotel and ground transportation to coordinate office travel.
Edited documents to improve accuracy of language, flow and readability.
Scheduled office meetings and client appointments for staff teams.
Monitored office calendars to plan meetings, activities and travel to maximize productivity.
Apprentice Business Office/Procurement Specialist at Worldline Transport & Mobility, MTSApprentice Business Office/Procurement Specialist at Worldline Transport & Mobility, MTS