Tania De La Cruz
Lehigh Acres,FL
Summary
Reliable Translator possessing excellent critical thinking skills and bilingual fluency. Polished in converting written materials, relaying concepts and ideas between languages and editing and proofreading text to reflect language. Meticulous and detailed professional with experience translating verbal and written communication. Multilingual Translator experienced in interpreting documents and spoken words from English to Spanish. Top-notch strengths in verbal and written communication. Organized and thorough professional with strong knowledge of translation practices. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Hendry Regional Convenient Care Center
LaBelle0, FL
11.2023 - Current
- Coordinated patient appointments and maintained appointment schedule.
- Pulled patient files and verified insurance before patient's appointment.0
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Provided appropriate contextual information to increase clients understanding of translations.000
- Delivered real-time, accurate oral translations and interpretations for clients.66
- Interpreted verbal conversations between individuals with limited English proficiency.
- Translated written texts from one language to another accurately and efficiently.
- Facilitated communication between non-English speaking patients and healthcare providers.
- Supported colleagues by providing assistance with translations as needed.
- Interpreted conference calls and other workplace communications in real-time.
Insurance Agent
Freeway Insurance Agency
Cape Coral, FL
01.2023 - 11.2024
- Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
- Provided quotes on various types of insurance policies.0
- Developed strong relationships with clients by providing exceptional customer service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Evaluated customer feedback and made necessary adjustments to translations as needed.
- Translated client documents between languages.
- Delivered translation services to clients.3
- Adapted products and services for target language use.
- Elaborated on concepts and ideas expressed between languages.
- Facilitated communication between English and Spanish-speaking parties in both verbal and written forms.00
Education
High School Diploma -
Jefferson High School9
Daly City, CA05-2010
Skills
- Document Translation
- Client Services
- Proofreading Skills
- Legal Document Preparation
- Relationship Building
- Cultural Understanding
- Verbal and Written Communication
- Fluent in Spanish
- Document Review
- Medical Translation
- Interpretation Skills
- Organizational Skills
- Active Listening
- Adaptability and Flexibility
- Problem-Solving
- Excellent Communication
Languages
English
Professional
Spanish
Professional
Certification
- 240 Personal lines Insurance License
- 2-14 Life Health and variable Annuities license
Timeline
Patient Care Coordinator
Hendry Regional Convenient Care Center
11.2023 - Current
Insurance Agent
Freeway Insurance Agency
01.2023 - 11.2024
High School Diploma -
Jefferson High School9
- 240 Personal lines Insurance License
- 2-14 Life Health and variable Annuities license
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