Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tania Diaz

San Diego,CA

Summary

Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations and recommendations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Brand Representative

Abercrombie and Fitch
05.2022 - Current
  • Initiates conversations and connects with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority
  • Provides excellent customer service by anticipating and responding to customer needs, including promoting sales
  • Demonstrate a keen awareness of the store environment and item styles, colors and sizes
  • Showed understanding of customer's personal style and preferences when offering product advice.

Hostess

Seaworld Parks and Entertainment
07.2021 - 03.2022
  • Supported dietary restrictions, allergies and special needs of each guest
  • Carried Vending trays, assisted food preparation and plating food items served
  • Answered questions about theme park as well as concerns to support positive customer experience

Seasonal Starbucks Barista

Target
10.2020 - 01.2021
  • Provided friendly service to customers while handling food and beverage orders
  • Maintained a clean and organized environment, worked together with partners to create beverages
  • Assisted with setting up, stocking, warming and handling food items

Teacher Assistant Intern

Rosa Parks Elementary School
09.2019 - 03.2020
  • Supported transitional kindergarten students as well as kindergarten students in their assignments
  • Ensured the organization of the classroom and made genuine connections with the kids and teacher
  • Worked with lead teacher to design lesson plans and coordinate activities for classes.
  • Took initiative by teaching engaging lessons that taught writing, counting and matching skills

Nurse Assistant Intern

Sharp Memorial Hospital
01.2019 - 05.2019
  • Stationed in the surgical prepping area, sanitized machines and restocked the necessary materials
  • Distributed and organized paperwork, made labels and printed copies for the nurses and patients
  • Professionally greeted and led patients to their assigned room as well as supplied the before surgery bag for their visit

Education

Biology

San Diego MesaCollege
06.2024

Skills

  • Detail Oriented
  • Interpersonal Communication
  • Sales Expertise
  • Bilingual
  • Organization

Certification

Certification of Achievement- Benjamin A. Gilman International Scholarship Program

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Brand Representative

Abercrombie and Fitch
05.2022 - Current

Hostess

Seaworld Parks and Entertainment
07.2021 - 03.2022

Seasonal Starbucks Barista

Target
10.2020 - 01.2021

Teacher Assistant Intern

Rosa Parks Elementary School
09.2019 - 03.2020

Nurse Assistant Intern

Sharp Memorial Hospital
01.2019 - 05.2019

Biology

San Diego MesaCollege

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Tania Diaz