Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tania Diaz

Winter Haven

Summary

Dedicated and compassionate nursing student with valuable clinical experience gained from two semesters at Lakeland Regional Hospital and Winter Haven Hospital. Seeking a nurse internship to actively apply hands-on patient care skills, expand clinical knowledge, and make a meaningful contribution to a healthcare team. Known for a strong work ethic and a patient-centered approach, driven to provide exceptional care and support to those in need.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Nursing Student

Polk State
01.2025 - 05.2025
  • Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
  • Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
  • Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
  • Utilized critical thinking skills when assessing patients'' needs, enabling timely identification of potential concerns requiring intervention from nursing staff or physicians.

Customer Service Manager

Ebenezer Nursery and landscaping
02.2020 - 08.2024
  • Provided exceptional customer service to ensure customer satisfaction
  • Ensured prompt resolution of customers' inquiries via phone, email or chat support channels
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Demonstrated excellent communication skills in resolving product and consumer complaints
  • Mediated conflicts between employees and facilitated effective resolutions to disputes

Education

Associate of Science - Nursing

Polk State College
Winter Haven, FL
05-2026

Associate of Science -

Valencia College
Orlando, FL
05-2022

Skills

  • Active listening
  • ADL Assistance
  • Skilled Multi-Tasker
  • Problem-Solving
  • Time Management
  • Strong work ethics
  • Critical thinking

Certification

  • CPR/AED Certification
  • Basic Life Support Certification (BLS)

Languages

Spanish
Professional Working

Timeline

Nursing Student

Polk State
01.2025 - 05.2025

Customer Service Manager

Ebenezer Nursery and landscaping
02.2020 - 08.2024

Associate of Science - Nursing

Polk State College

Associate of Science -

Valencia College

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Tania Diaz