Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

TANIA FLORES FLORES

Santa Maria,CA

Summary

Detail-oriented professional with extensive experience in database management and problem-solving. Proven ability to ensure data integrity and support organizational goals through effective team collaboration.

Overview

15
15
years of professional experience

Work History

Program Officer

Televisa
Chihuahua, Chihuahua
02.2010 - 10.2023
  • Coordinated meetings and events to enhance engagement in program activities.
  • Created database to improve organization and accessibility of television programs.
  • Designed statewide database to facilitate efficient management during election periods.
  • Verify the correct transmission and handling of information regarding commercial advertisements and, above all, sensitive information during the electoral period.
  • In the context of the Mexican federal elections, the integration and management of a centralized database are required to ensure integrity and transparency in the dissemination of election results.

Office Assistant

VILLAZANA MASONRY LLC
Leland, NC
05.2022 - 08.2023
  • Organized office files and maintained accurate records for efficient information retrieval.
  • Tracked office supplies and placed orders to maintain inventory levels.
  • Collaborated with team members to organize payroll data for accurate processing.

Customer Service

Telepreformance
Chihuahua, Chihuahua
03.2009 - 08.2013
  • Developed customer service standards, policies, and procedures to enhance service quality.
  • Streamlined customer service processes to reduce wait times and address complaints.
  • Resolved customer service issues promptly.
  • Provided customer service support to attendees.
  • Delivered technical support to customer service representatives, enabling effective issue resolution.

Education

English As My Second Language -

The University of Texas At El Paso
El Paso, TX
07-2008

International Business -

UNIVERSISAD REGIONAL DEL NORTE
CHIHUAHUA
06-2008

Skills

  • Database management
  • Problem-solving aptitude
  • Effective communication
  • Team collaboration
  • Teamwork

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Office Assistant

VILLAZANA MASONRY LLC
05.2022 - 08.2023

Program Officer

Televisa
02.2010 - 10.2023

Customer Service

Telepreformance
03.2009 - 08.2013

English As My Second Language -

The University of Texas At El Paso

International Business -

UNIVERSISAD REGIONAL DEL NORTE

Similar Profiles

  • RACHEL BIRTRACHEL BIRT

    PROGRAM OFFICER at Workforce, Advanced Learning and Population, Province of PEIPROGRAM OFFICER at Workforce, Advanced Learning and Population, Province of PEI

  • Madeleine AsimiMadeleine Asimi

    Program Officer at Fulbright CanadaProgram Officer at Fulbright Canada

  • Mia TaylorMia Taylor

    Program Officer at Department of Agriculture, Fisheries and ForestryProgram Officer at Department of Agriculture, Fisheries and Forestry

  • Mohamed Hire MohamudMohamed Hire Mohamud

    Program Officer at Active in Development Aid (ADA)Program Officer at Active in Development Aid (ADA)

CREATE PROFILE
TANIA FLORES FLORES