Tania Galindo
Irving
Summary
Highly organized and detail-oriented professional experienced in customer service and administrative operations. Skilled in multi-tasking, report preparation, record keeping, and handling confidential information. Proficient in Microsoft Office and database management. Strong communication and problem-solving skills with a proven ability to work independently or as part of a team to achieve organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housing Inspector
City Of Irving Code Enforcement
10.2024 - Current
- Improved housing conditions by conducting thorough inspections and identifying safety hazards.
- Established professional relationships with landlords, tenants, and contractors to facilitate effective communication during inspections.
- Maintained accurate records of all inspections, enabling timely follow-up actions for necessary repairs or improvements.
- Prepared correspondence, reports of inspections or investigations and recommendations for action.
- Upheld codes and regulations governing materials, processes, and procedures.
- Effectively communicated with tenants and management to ensure alignment on inspection objectives, requirements, and expectations.
- Conduct pool inspections to ensure adherence to safety and maintenance codes.
Code Enforcement Officer
City Of Irving Code Enforcement
12.2023 - 10.2024
- Conducted on-site inspections of residential and commercial properties to ensure compliance with applicable codes and regulations.
- Investigated citizen complaints and enforced compliance with city regulations and ordinances.
- Researched city codes, zoning ordinances, and property ownership records.
- Documented and maintained written records and photo documentation of all enforcement activity to track compliance and meet legal and departmental timelines.
- Prepared written reports, memos, and correspondence detailing investigative findings and recommendations for corrective action.
- Collaborated with other departments within the city to resolve code enforcement issues in a timely manner.
- Achieved high levels of compliance through consistent follow-up on open cases and proactive communication with property owners.
- Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
Administrative Assistant
City Of Irving Code Enforcement
05.2021 - 12.2023
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management.
- Drafted agendas, recorded minutes, and generated documents to facilitate meetings.
- Researched and responded to Open Records Requests using JustFOIA database.
- Assisted supervisor with legal service requests and purchase card statements.
- Managed filing systems, entered data, and completed other clerical tasks.
- Enhanced title search accuracy by meticulously reviewing property records and legal documents.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Assisted City Secretary’s Office with the Planning & Development Council Committee.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed purchase order requisitions to support administrative operations.
- Assisted with payroll processing to ensure accuracy and timely distribution.
Assistant Store Manager
Wave
06.2018 - 02.2021
- Managed cash registers efficiently, ensured accurate transactions, balanced drawers daily, and minimized discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed inventory control tasks, such as receiving shipments, stocking shelves, and updating records accordingly.
- Managed vendor relationships to ensure timely deliveries, quality merchandise, and favorable terms for the store.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Education
High School Diploma -
Nimitz High School
Irving, TX06.2019
BBA - Business Administration
The University of Texas At Arlington
05-2027
Skills
- Customer Service
- Microsoft Office
- Clerical Support
- Documentation & Recordkeeping
- Records Management
- Research & Analytical Skills
- Clear communication skills
- Database Management
- Multi-Task Management
- Filing and data archiving
Certification
- Code Enforcement Officer License
- Notary Public Commission License
- Pool Operator Certification
Languages
English: Native/Bilingual
Spanish: Native/Bilingual
Timeline
Housing Inspector
City Of Irving Code Enforcement
10.2024 - Current
Code Enforcement Officer
City Of Irving Code Enforcement
12.2023 - 10.2024
Administrative Assistant
City Of Irving Code Enforcement
05.2021 - 12.2023
Assistant Store Manager
Wave
06.2018 - 02.2021
High School Diploma -
Nimitz High School
BBA - Business Administration
The University of Texas At Arlington
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