Hi, I’m
Tania Garcia
BBA
Beaverton,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
years of professional experience
10
years of post-secondary education
1
Certification
2
Languages
Work History
Oswego Grill
Server /Restaurant Hostess
01.2023 - Current
Job overview
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Assisted managers with quickly resolving service- and food-related issues.
- Accommodated special seating requests for guests to enhance satisfaction.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Oswego Grill
Line Cook
07.2019 - 08.2022
Job overview
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Plated and presented all dishes to match established restaurant standards.
- Maintained smooth and timely operations in preparation and delivery of meals.
Newark Element 14
Supplier Data Analyst
11.2017 - 05.2019
Job overview
- Worked with over 300 suppliers such as 3M, Tektronix, Avnet, BOSCH, Fluke, L-3, Panduit to ensure pricing, product numbers and descriptions where accurate and up to date.
- Tracked orders received from suppliers to ensure products and PO where delivered as ordered.
- Corrected discrepancy on invoices received daily and worked directly with suppliers and warehouse to make sure Invoices matched PO, quantities and pricing.
- Maintained accuracy for website pricing, descriptions and pictures.
- Collaborated with business-unit leaders to identify and prioritize problems.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Identified, selected, and maintained logistic suppliers and achieved optimum costs and service qualities.
Newark Element 14
E Channel
08.2016 - 10.2017
Job overview
- Organized and updated databases, records and other information resources.
- Completed accurate order entry and data verification.
- Oversaw purchase orders, data entry and shipping and receiving operations, troubleshooting obstacles and supporting comprehensive improvements.
- Managed time efficiently in order to complete all tasks within deadlines.
- Entered 65-115 orders per day
Panduit
Sales Support Coordinator
05.2015 - 06.2016
Job overview
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Assisted customers with sales needs such as inventory and shipping questions.
- Researched and analyzed customer feedback to identify areas for improvement and growth opportunities.
- Received and organized vendors samples for use by sales team.
- Collaborated with sales and marketing teams to create and execute promotional campaigns.
- Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
Deloitte
Audit Intern
07.2014 - 12.2014
Job overview
- Paid attention to detail while completing assignments.
- Audited timesheets and payroll records for accuracy.
- Performed audits to confirm proper payroll deductions to fund voluntary and involuntary benefits.
Education
University of GuadalajaraGuadalajara,Mx
BBA from Business Administration
08.2014 - 05.2024
Skills
Microsoft Office
Written Communication
Dependable and Responsible
Microsoft Word
Time Management
Good Telephone Etiquette
Computer Skills
Friendly, Positive Attitude
Call Center Experience
Order Processing
POS Systems and Ordering Platforms
Data Entry
Administrative and Office Support
MS Office
Invoice Processing
Query Writing
Certification
Google Data Analytics Professional Certificate
Timeline
Server /Restaurant Hostess
Oswego Grill
01.2023 - Current
Line Cook
Oswego Grill
07.2019 - 08.2022
Supplier Data Analyst
Newark Element 14
11.2017 - 05.2019
E Channel
Newark Element 14
08.2016 - 10.2017
Sales Support Coordinator
Panduit
05.2015 - 06.2016
University of Guadalajara
BBA from Business Administration
08.2014 - 05.2024
Audit Intern
Deloitte
07.2014 - 12.2014