Tania Garcia Franco
Lake Jackson,Tx
Summary
Retail Manager with over 6 years of experience. Self motivated leader with skill in growing business relations sales and customer demand.
Overview
7
7
years of professional experience
Work History
Retail Store Manager
AT&T
Houston, TX
01.2025 - 12.2025
- Managed opening and closing procedures and recommended changes to enhance efficiency to daily activities.
- Coached sales associates in product, sales incentives and selling techniques, significantly increasing customer satisfaction.
- Managed special store projects to improve store process and operations.
Total Store Manager
Total Wireless
Missouri City, Tx
02.2024 - 01.2025
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Achieved monthly sales goals by promoting product benefits and enrolling new customers.
Store Manager
T-mobile
Angleton, Clute, Tx
03.2019 - 04.2023
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Coordinated weekly conferences with store associates to communicate sales and customer service goals.
- Managed inventory control process to restore back stock, control cost and maintain sales floor levels to meet customer needs.
Education
Diploma - undefined
Brazoswood High School
Skills
- Shrink reduction
- Team Building
- Promotions and Specials
- Training and Mentoring
- Analytical problem solver
LANGUAGES
Bilingual-Spanish, English
AWARDS
Top 10 Recognition- Revenue Target and Conversion Award, Business Account- Award, Contribution to target- Award
Timeline
Retail Store Manager
AT&T
01.2025 - 12.2025
Total Store Manager
Total Wireless
02.2024 - 01.2025
Store Manager
T-mobile
03.2019 - 04.2023
Diploma - undefined
Brazoswood High School