Tania Gentry
Conyers,GA
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
5
5
years of professional experience
Work History
Crew Member
Zaxbys
Conyers
05.2024 - 11.2024
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Presented orders to guests within anticipated service times.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Cashier
Chick-fil-A
Conyers, GA
03.2022 - 08.2022
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Performed other duties as assigned by management.
Housekeeper
La Quinta
09.2021 - 12.2021
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Provided information about hotel services upon request from guests.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Communicated with customers about requests for additional supplies or cleaning services.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Changed bed linens and towels, tidied up rooms.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Crew Member
Panda Express
Conyers
08.2019 - 10.2020
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Presented orders to guests within anticipated service times.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Rockdale County High School
Conyers, GA05-2021
Skills
- Cooking
- Machine operations
- Embarkation assistance
- Flexible schedule
- Cleaning
- Safe food handling
- Store opening and closing
- Problem-solving
- Positive company representation
- Interactive communication skills
- Customer engagement
- Willingness to learn
- Assertiveness
- Task prioritization
- Teamwork and collaboration
- Heavy lifting
- Performance improvement
- Stock management
- Time management
- Leadership qualities
Timeline
Crew Member
Zaxbys
05.2024 - 11.2024
Cashier
Chick-fil-A
03.2022 - 08.2022
Housekeeper
La Quinta
09.2021 - 12.2021
Crew Member
Panda Express
08.2019 - 10.2020
High School Diploma -
Rockdale County High School