Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tania Gonzalez

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Teller

TDECU
02.2025 - Current
  • Trained new tellers on operational procedures and customer interaction.
  • Cultivated strong customer relationships to boost loyalty.
  • Conducted daily cash reconciliations for accurate financial reporting.
  • Collaborated with team to reach branch goals and improve performance.
  • Balanced cash drawer daily, resolving discrepancies for accurate cash flow data.
  • Fostered welcoming branch atmosphere by greeting customers by name.
  • Resolved account inquiries promptly and professionally.
  • Maintained compliance with financial regulations through audits and documentation checks.

Supervisor

First Convenience Bank
07.2023 - 02.2025
  • Supervised daily operations, ensuring compliance with banking regulations and internal policies.
  • Trained and mentored new employees on customer service protocols and operational procedures.
  • Assisted in resolving customer inquiries, enhancing satisfaction through effective communication and problem-solving.
  • Conducted performance evaluations, providing feedback to improve team efficiency and productivity.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Teacher Assistant

Primrose Schools
10.2021 - 09.2022


  • Collaborated with lead educators to assess student progress and identify areas for improvement.
  • Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
  • Promoted a growth mindset among students by encouraging perseverance and resilience in overcoming challenges.
  • Enhanced classroom environment by implementing various teaching methods and strategies, catering to diverse learning styles.
  • Actively participated in professional development opportunities to stay current with emerging trends in education and improve instructional effectiveness.

Front Desk Receptionist

AG Lawn and Garden
01.2020 - 10.2021
  • Managed front desk operations to ensure customer service and appointment scheduling efficiency.
  • Coordinated communication between customers and gardening specialists for inquiry resolution.
  • Assisted inventory management by tracking supplies and ordering materials.
  • Developed organized filing systems for client records and documentation.
  • Utilized scheduling software to enhance appointment bookings and improve client satisfaction.
  • Collected room deposits, fees, and payments efficiently.
  • Scheduled appointments using reservation software to minimize conflicts.

Education

Bachelor of Arts - Mass Communication

University of Houston Downtown
12-2025

Skills

  • Excellent time management skills

  • Strong work ethic

  • Professionalism and courtesy

  • Goal-oriented focus

  • Bilingual in Spanish

  • MS office proficient

  • Team cooperation

Languages

Spanish

Timeline

Teller

TDECU
02.2025 - Current

Supervisor

First Convenience Bank
07.2023 - 02.2025

Teacher Assistant

Primrose Schools
10.2021 - 09.2022

Front Desk Receptionist

AG Lawn and Garden
01.2020 - 10.2021

Bachelor of Arts - Mass Communication

University of Houston Downtown

Similar Profiles

CREATE PROFILE
Tania Gonzalez