Tania Guardia
Miami,FL
Summary
Skilled professional with more than 20 years of combined clinical, research, and graduate medical education experience.
Overview
21
21
years of professional experience
Work History
Sr. Division Administrator
University Of Miami Health System
11.2020 - Current
- Hire, manage, and train staff; establish and monitor goals, conduct performance reviews
- Manage/oversee administrative team and worked on various initiatives to streamline processes for more efficient business practices for UME and GME programs
- Apply GME policies and procedures as well as ACGME policies and procedures, including common and program-specific requirements
- Prepare budgets for several operational and gift accounts
- Guide staff in managing and resolving personnel issues
- Track physician compliance with regulatory requirements (credentialing, license renewals)
- Onboarding of Chief Medical Residents
- Hold monthly team meetings
Sr. Manager, Business Operations
University Of Miami Health System
09.2019 - 11.2020
- Responsible for the supporting and managing of the Division’s clinical practice, including supervision of patient access staff and the efficient functioning of provider’s office visits
- Develop and maintain faculty schedules on both QGenda and AMCOM
- Ensure that employees report to work on time (applicable to hourly staff) and complete time entries regarding attendance and time off via Workday
- Optimize physician clinic, procedure and imaging coverage schedules
- Review, analyze and develop/revise routine operational procedures
- Guide staff in managing and resolving appointment escalation issues
- Work closely with Executive Medicine to schedule and facilitate VIP patient appointments
- Track physician compliance with regulatory requirements (credentialing, license renewals, CME, etc.)
- Analyze operating practices such as record keeping, forms control, office layout or workflow
- Preparation of operating reports such as budget expenditures, statistical reports or performance measures
Executive Assistant
University Of Miami Health System
09.2018 - 09.2019
- Manage a variety of projects and tasks necessary to support the Chair of Medicine’s administrative needs in the areas of clinical support, donor and patient relations, human resources, education and research
- Manage a large volume of complex documents requiring approval of the Chair- receive, enter into database, prioritize, route to appropriate parties for internal approvals, secure signature of the Chair or VCA
- Compose and edit a variety of correspondence
- Prepare special reports and presentations and respond to inquiries selecting relevant information from a variety of sources
- Serve as the primary point of contact for the Chair of Medicine, requiring interface with individuals at all levels of leadership within the University, UHealth, and the community
- Maintain Chair’s calendar, plan and schedule travel and speaking engagements
- Provide routine and general clerical support
- Prepare financial forms (IDRs, BERFs, POs, check requisitions) to ensure financial transactions on behalf of the Chair are processed appropriately
Sr. Program Coordinator
University Of Miami Health System
02.2017 - 09.2018
- Oversee day-to-day operations of Cardiovascular fellowship program
- Serve as first contact for the program, providing general program information for applicants, residents/fellows, faculty, and staff
- Communicate with program constituents (GME Office, department, faculty, residents/fellows, ACGME) as needed
- Utilize New Innovations to monitor compliance with work hours standard, manage evaluations, track procedure/case logs, document conference attendance, and manage fellows’ portfolios
- Regularly coordinate information and activities with other services, sites, and departments, including rotation/call schedules, evaluations, conferences, interviews, room/course scheduling
- Compile and submit reports for various GME systems (ABIM, FREIDA, ACGME ADS, GME Track, ERAS, and NRMP)
- Coordinate accreditation site visit activities
- Process payroll and time off for fellows
- Manage fellow recruitment process including ensuring application completeness, scheduling, and facilitating interviews, pulling reports from ERAS/NRMP
- Facilitate fellow onboarding and orientation including review of submitted documentation, scheduling orientation and required trainings
- Organize and facilitate Annual Program Evaluation meeting and semi-annual Clinical Competency Committee meetings
Clinical Research Coordinator
University Of Miami Health System
03.2011 - 02.2017
- Submit regulatory documents to IRB and sponsor (protocols, amendments, reportable events, deviations)
- Conduct pre-study site selection visits
- Prepare for study initiation
- Recruit, screen and schedule research subjects
- Obtain voluntary informed consent
- Perform study/protocol procedures in a detailed, accurate manner
- Maintain study files as well as study specific supplies
- Track research subjects, avoid lost-to-follow-up
- Document adverse events (severity, treatment and resolution); report to sponsor immediately if serious
- Process and ship lab work to corresponding laboratory in a timely manner
- Perform ECGs
- Maintain communication and correspondence with subjects, sponsor, monitor and other site study personnel
- Data entry
- Prepare for study closure and archiving
Research Support Specialist
University Of Miami Health System
11.2004 - 03.2011
- Conduct comprehensive initial telephone intake interview for all patients and/or caregivers
- Conduct psychological interview and assessments of patients and families, which includes history taking, administering brief mental and functional status assessments, and caregiver assessments
- Administer neuropsychological batteries
- Participate with the Medical Director in clinical staffing of patients to discuss diagnosis, treatment plans and psychological issues
- Arrange appointments for brain scans, labs, other diagnostic procedures and/or other medical specialist; coordinate referrals to medical, social and community support services
Patient Access Representative
University Of Miami Health System
05.2002 - 11.2004
- Schedule new and follow-up appointments
- Obtain, confirm and enter demographic, financial and clinical information necessary for financial clearance of scheduled patients
- Prepare charts for private patient clinics
- Verify insurance coverage and confirm eligibility; prepare vouchers, collect and post payments; handle other patient billing transactions
- Obtain authorizations and referrals
- Assist patients in completing forms
- Other administrative and clinical support duties as assigned
Education
Bachelor of Arts - Psychology
University of Miami
Miami, FL05.2011
Associate of Arts - Social Work
Miami Dade College
Miami, FL04.2007
Skills
- Ability to work independently, exceptional attention to detail
- Excellent communication and interpersonal skills including written and verbal, problem solving, diplomatically handle problems of sensitive/confidential nature
- Superior organizational skills
- Proficient in English and Spanish
- Completion of Lead & Manage Bootcamp Program - 2022
- Completion of Essentials of Leadership Program - 2022
- Microsoft Office
Timeline
Sr. Division Administrator
University Of Miami Health System
11.2020 - Current
Sr. Manager, Business Operations
University Of Miami Health System
09.2019 - 11.2020
Executive Assistant
University Of Miami Health System
09.2018 - 09.2019
Sr. Program Coordinator
University Of Miami Health System
02.2017 - 09.2018
Clinical Research Coordinator
University Of Miami Health System
03.2011 - 02.2017
Research Support Specialist
University Of Miami Health System
11.2004 - 03.2011
Patient Access Representative
University Of Miami Health System
05.2002 - 11.2004
Bachelor of Arts - Psychology
University of Miami
Associate of Arts - Social Work
Miami Dade College
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