Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Diligently pursue every chance to capture new business by monitoring properties, organizing lead data and maintaining efficient schedules.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Assistant
Southern Impression Homes, LLC
11.2024 - Current
Greet and welcome visitors to the sales office and model homes with prompt and polite support in-person and via telephone.
Schedule and conduct model home tours, showcasing the features and benefits of the homes and community. Fielded customer questions to share information about products, availability, and pricing.
Coordinated appointments to show marketed properties.
Prepared purchase agreements and disclosures and used Simplicity Form to complete paperwork.
Coordinated leads management with Hubspot CRM software to improve efficiency with prioritized prospects.
Developed and deployed marketing collateral to promote properties and drive sales.
Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
Prepared and maintained accurate property listings, sales contracts and closing documents.
Reviewed and executed confidential documents, contracts and disclosures.
Conducted weekly open houses and provided feedback to sellers on potential buyers.
Payroll Specialist
The Fannie E. Taylor Home for the Aged
08.2022 - 12.2024
Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Managed payroll data entry and processing for 150 employees to comply with predetermined company guidelines.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
Maintained strict confidentiality of all payroll information and records.
Created new hire and termination documents for payroll.
Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Accounting Assistant
Aero Precision Products Inc.
03.2018 - 06.2022
Review and approve A/P payments ensure A/R is collected within net terms
Monitor all banking activities, perform bank reconciliations, and manage General Ledger posting
Reconcile all credit card accounts
Process end of month and end of year closing reports for CPA
Process weekly payroll for salaried and hourly employees via ADP Workforce Now ensure the overall accuracy
Enter new hires, terminations in Profit Key and ADP
Manage tracking of enrollment and eligibility for insurance benefits and 401k plan
Process 401k payment to Voya Financial
Support Controller with day-to-day task
Administrative Assistant
Miccosukee Indian Tribe
11.2016 - 06.2017
Perform daily payroll department operations
Manage workflow to ensure all payroll transactions are processed accurately and timely
Reconcile payroll prior to transmission and validate confirmed reports
Process correct garnishment calculations and compliance
Process manual checks
Maintain records of personnel-related data, leaves, turnovers
Schedule meetings, interviews, HR events
Handled all new employee orientations, onboard and update records with new hires
Human Resources Assistant
PRC Cooper General
09.2015 - 11.2016
Trained Supervisors management on team on interviewing techniques and best practice, conducting workshops and one-one coaching sessions that contributed to sound hiring decisions
Played a key role in ensuring the successful launch of PRC Headquarter
Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives, and new-employee orientation
Develop user friendly application forms and questionnaires to be used by the organization during staff recruitment and interviewing
Work in a fast-paced environment and make sound decisions quickly, while maintaining established processes
Counseling and mentoring employees and Management teams to provide impartial determination to employee issues and to seek an effective resolution
Keep current with employment law and HR regulations to ensure regulatory compliance
Investigating and providing guidance on employee relations issues through progressive disciplinary process
Identifying vacancies, post open positions, interview, and match applicants, background checks, reference checks, and employee on-boarding
Evaluate job positions, determining classification, exempt or non-exempt status and salary
Assist in Preparing and maintaining personnel records and handbooks
Processed weekly payroll for 300+ full time non-exempt employees.
Accounting Assistant
WS Business Center Corporation
02.2007 - 09.2015
Company Overview: CPA Firm
Prepare journal entries, manage, and reconcile general ledger accounts
Process payroll and make payments via EFTPS
Calculate and prepare Sales Tax, 941 and RT-6
Assist insurance auditors during annual audits as required
Answering phone calls and emails
File new corporation for clients on Sunbiz.org
Assist President and CPA firm with daily operations for the company
CPA Firm
Education
GED -
Lyndsey Hopkins Technical
Miami, FL
Skills
Microsoft Office (Word and Excel)
MLS
Purchase agreement preparation
English and Spanish fluency
Proficiency in using office software and CRM systems