Tania Holl
Littleton,CO
Summary
Relentless Sales Account Executive with 12+ years of diverse experience with small and medium businesses. Well-versed in building broad sales pipelines that produce excellent revenue results. Successful at leveraging sales technologies, software, and CRM data to identify, analyze, and act upon leads, opportunities, and sales funnels. Working in fast-paced environments and closing sales with satisfied small and large business customers is particularly strong. Enthusiastic team leader with a thoughtful and deliberate leadership style, coordinating targets and gauging progress.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
Account Executive
Access Partners
10.2022 - Current
- Provide exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Manage multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualifying leads, built relationships, and executed sales strategies to drive new business.
- Boost client satisfaction by developing and maintaining strong relationships through effective communication.
- Establish long-lasting relationships with key decision-makers within client organizations, solidifying the company's reputation as a trusted partner in their respective industries.
- Conduct regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Create and present sales presentations to potential customers.
- Participate actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
REAL ESTATE AGENT
MORGAN'S INTERNATIONAL REALTY
06.2020 - 01.2021
- Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms
- Determining clients' needs and financial abilities to propose solutions that suit them
- Performing comparative market analysis to estimate properties' value
- Building long-lasting relationships with new and existing clients
- Managed and updated all listings regularly on the local Multiple Listing Service (MLS)
- Supervised and/or scheduled property showings and open-house events
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
DIRECTOR
BRANDBIZ CLOTHING AND GIFTS
09.2014 - 05.2020
- Managed the day-to-day business activities, finances, and all managerial duties
- Ensuring that the company is compliant with all statutory obligations
- Managing and setting goals for the sales team
- Managed various CRM solutions implemented in our company to assist with fast-tracking our sales process through various stages
- Maintain and update these CRM solutions where required, to ensure that all Sales personnel and Production Managers have access to an efficient and problem-free workflow
- Prepare and implement marketing strategies
- Liaise with new customers and maintain good working relationships with existing customers
- Human Resource functions pertaining to employee well-being
- These include ensuring job satisfaction, encouraging employee innovation, and generally providing a good line of communication for employees within the company.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Formed strategic partnerships and connections with potential clients to drive business development.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
SALES REPRESENTATIVE
BEST CLOTHING AND GIFTS
09.2012 - 09.2014
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Set up a calendar with customer birthdays and other special events for a personal touch.
- Enhanced marketing and sales strategies to increase profitability and develop an organizational pipeline.
- Trained and mentored new sales representatives.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Generated additional sales opportunities with upselling and cross-selling techniques.
SALES REPRESENTATIVE
GECO GEARBOX AND DIFF REPAIRS
01.2012 - 08.2012
- Marketing and Quotations
- Liaison with clients and sales.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
Flight Attendant
Emirates Airlines UAE
09.2006 - 09.2008
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Answered passenger questions and provided solutions to issues arising during flights.
- Followed company regulations and rules to promote a safe environment for travelers and employees.
- Attended workshops and training in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
BEVERAGE MANAGER
GOOD 4 FELLAS CLUB
01.2006 - 08.2006
- Various administrative duties
- Marketing of the venue
- Managing and ordering stock
- Managing the cleaning staff.
- Oversaw selection, ordering, and inventory controls of wine, beer, and alcohol programs.
- Managed bar and wait staff and directed the hiring program.
- Complied with health and safety regulations.
- Resolved staff member conflicts, actively listened to concerns, and found an appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
EVENTS COORDINATOR
ZAMBEZI WEDDING AND FUNCTION VENUE
01.2004 - 12.2005
- Consulted with customers to determine objectives and requirements for events.
- Created and maintained event expenditures, budgets, and timelines in job-related software.
- Resolved issues with service providers and inventory vendors to produce smooth events.
- Staffed events by maintaining a roster of available personnel and reliable service providers
- Supervised staff during events and maintained efficient performance.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies, and receptions.
ADMINISTRATIVE AND TRAINING COORDINATOR
ISIFUNDI MULTIMEDIA
01.2003 - 12.2003
- Marketing of the training venue
- Planning and coordination of training courses
- Assistance with the publishing of multimedia material for various customers.
- Liaised between executives and entry-level workers, facilitating smooth communication.
- Gathered data about course success and participant experiences to help with future course planning.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Education
High School Diploma -
Oos-Moot High School
South Africa12.2002
Skills
- Sales Quota Management
- Customer Complaint Resolution
- Team Recruiting and Onboarding
- Stress management
- Time Management
- Problem-Solving
- CRM Software Proficiency
- Account management
- Sales strategy
- Client relationship building
- Customer Account Management
- Upbeat and Positive Personality
- New Business Development
Certification
- CSE1 - Certified Sales Executive - In Progress
- Salesforce Essential Training, LinkedIn
- Salesforce for Sales Managers, LinkedIn
- Google Analytics for Beginners, Google
- Advanced Google Analytics, Google
- Leadership and Teams, Saylor Academy
- Understanding the Economics in Customer Relationship Management, Alison Academy
- Managing Employees, Saylor Academy
Quote
It always seems impossible until it is done!
Nelson Mandela
Timeline
Account Executive
Access Partners
10.2022 - Current
REAL ESTATE AGENT
MORGAN'S INTERNATIONAL REALTY
06.2020 - 01.2021
DIRECTOR
BRANDBIZ CLOTHING AND GIFTS
09.2014 - 05.2020
SALES REPRESENTATIVE
BEST CLOTHING AND GIFTS
09.2012 - 09.2014
SALES REPRESENTATIVE
GECO GEARBOX AND DIFF REPAIRS
01.2012 - 08.2012
Flight Attendant
Emirates Airlines UAE
09.2006 - 09.2008
BEVERAGE MANAGER
GOOD 4 FELLAS CLUB
01.2006 - 08.2006
EVENTS COORDINATOR
ZAMBEZI WEDDING AND FUNCTION VENUE
01.2004 - 12.2005
ADMINISTRATIVE AND TRAINING COORDINATOR
ISIFUNDI MULTIMEDIA
01.2003 - 12.2003
High School Diploma -
Oos-Moot High School
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