Tania HumphreyJones
Melbourne,FL
Summary
Dynamic professional with experience at Brevard Zoo, excelling in visitor engagement and wildlife conservation. Proven project management skills from the US Department of the Navy, enhancing team collaboration and risk mitigation. Strong attention to detail and problem-solving abilities drive successful outcomes in diverse environments. Committed to fostering positive interactions and educational experiences.
Overview
20
20
years of professional experience
Work History
Zoo Volunteer
Brevard Zoo
05.2016 - Current
- Educated visitors on wildlife conservation efforts, enhancing public engagement.
- Supported daily operational tasks, including feeding schedules and exhibit cleanliness routines.
- Mentored new volunteers, providing training on best practices in animal handling and safety protocols.
- Enhanced visitor experience by providing educational information on animal species and habitats.
- Provided exceptional customer service, answering visitor inquiries and offering assistance when needed.
- Acted as a liaison between zoo staff and visitors, ensuring positive interactions throughout the facility.
- Improved communication between zoo departments through consistent reporting of observations and concerns.
- Managed crowd control during peak times, ensuring a pleasant environment for both guests and animals.
Program Manager
US Department of the Navy
03.2006 - Current
- Developed comprehensive project plans to align with strategic objectives.
- Coordinated cross-functional teams to enhance collaboration and project delivery.
- Managed risk assessments and mitigation strategies for ongoing programs.
- Facilitated stakeholder meetings to ensure alignment on project goals and updates.
Education
Associate of Science - Accounting And Finance
Fccj
Jacksonville, FLSkills
- Safety management
- Animal behavior observation
- Project management
- Visitor engagement techniques
- Wildlife conservation awareness
- Teamwork
- Attention to detail
- Problem-solving abilities
- Multitasking
Timeline
Zoo Volunteer
Brevard Zoo
05.2016 - Current
Program Manager
US Department of the Navy
03.2006 - Current
Associate of Science - Accounting And Finance
Fccj