Tania Islam

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
• Streamlined office processes for improved efficiency and time management through regular organization and filing.

• Enhanced intern productivity by assisting with project coordination and providing ongoing support.
• Streamlined office processes for improved efficiency and time management through regular organization and filing.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
• Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
• Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.

• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Answered questions about store policies and addressed customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

• I assisted customers with online banking, including depositing, paying bills, setting up life plans, digital wallets, scheduling payments, and using ATMs. I also greeted customers in the lobby and directed them to the right person.
• I also worked as an interpreter.
• Greeted customers in the lobby, checked them in, taking them to the right person.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.

• Completing weekly tasks about myself.
• Assignments about my future goals.
• I take surveys to learn more about myself.