Tania Jackson
Clinton
Summary
Dedicated to exceeding sales targets. With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives. Customer loyalty and repeat business are a strength of hers.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Cashier
Walmart Supercenter
Clinton
06.2023 - Current
- Help customers by providing information and resolving any issues they may have.
- Informed customers about the company's reward programs.
- Collaborated with managers to resolve issues and address customer complaints.
- Restocked, arranged, and organized merchandise in the front lanes to increase product sales.
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
- Trained team members to work as cashiers in accordance with company policies and procedures.
- Provide outstanding customer service to all customers who enter the store.
- I'm tidying up my workspace.
- Handled customer complaints and took the necessary steps to resolve their problems.
- Provided a high-quality service in collaboration with the entire team.
- Greeted them and gave them product information as customers entered.
- Processed customer transactions accurately and efficiently at checkout.
- Assisted customers with product inquiries and store navigation.
- Managed cash register operations, including cash handling and reconciliation.
- Maintained cleanliness and organization of checkout area and surrounding space.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Provided excellent customer service to enhance shopping experience for guests.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
Customer Service Cashier/cook
Domino's Pizza
Clinton
05.2023 - 06.2023
- Maintained cleanliness and organization of the checkout area.
- Handled customer inquiries and resolved issues promptly.
- Collaborated with team members to ensure smooth service flow.
- Trained new cashiers on procedures and customer service standards.
- Greeted customers and provided friendly customer service.
- Promoted ongoing promotions and upselling opportunities to customers.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted customers with locating merchandise within the store.
- Made sure everyone's order was correct and had everything they needed.
- Also made sure that every customer that I interacted with left with a smile on their face.
- Instructed team members on how to provide friendly, professional service while adhering to established service models.
- Supervised and guided new employees, and I responded quickly to questions, which improved understanding of job responsibilities.
- Used strong listening, open-ended questioning, and appropriate response skills to effectively communicate with various amounts of people, including managers, employees, and customers.
Education
Associate of Arts -
Hinds Community College
Raymond, MS 01.2025 - 07.2026
High School -
Clinton High School
Clinton, MSSkills
- Excellent communication skills
- Quick at completing task
- Always open to learning new things
- Very patient
- Team collaboration
- Conflict resolution
- Sales promotion
- Time management
- Product knowledge
- Complex Problem-solving
- Professionalism and courtesy
- Written and verbal communication
- Hospitality and accommodation
Timeline
Associate of Arts -
Hinds Community College
01.2025 - 07.2026
Cashier
Walmart Supercenter
06.2023 - Current
Customer Service Cashier/cook
Domino's Pizza
05.2023 - 06.2023
High School -
Clinton High School