Tania Kincaid

• Provided care for seriously ill family member.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted with self-administered medications.
• Transported to medical appointments.
• Monitored vital signs regularly.

• Infection control
• Safety and rehabilitation
• Administrative skills
• Knowledge of medical terminology
• Proper hygiene
• Positioning, transferring, and moving patients
• Recording vital signs and measurements
• Proficiency in medical emergency equipment
• Attention to detail
• Communication skills
• Multitasking
• Empathy
• Assisted patients with daily living activities, promoting independence and dignity.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Supported needs of 30 residents under long-term care.

• Manage store operations with key-holding responsibility!
• Report directly to District Manager
• Recruit, train, supervise and evaluate employees!
• Observe and coach associates in sales floor techniques!
• Implement customer return policies and feedback to ensure service excellence!
• Plan and delegate assignments based on workload, employee schedules and availability!
• Prepare and verify all employee timecards for accurate weekly payroll processing!
• Hold accountabilities for all transactions and bank deposits!
• Research customer disputes and unmatched bank deposits!
• Reduce overhead cost by adhering to budget limits to avoid employee overtime!
• Approve and process vendor invoices!
• Manage product merchandising through planograms and vendor relations!
• Managed daily operations to ensure smooth functioning of store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Managed daily operations to ensure smooth functioning of store, maintaining a clean, safe environment for customers and employees.

• Manage store operations with key-holding responsibility!
• Report directly to District Manager
• Recruit, train, supervise and evaluate employees!
• Observe and coach associates in sales floor techniques!
• Implement customer return policies and feedback to ensure service excellence!
• Plan and delegate assignments based on workload, employee schedules and availability!
• Prepare and verify all employee timecards for accurate weekly payroll processing!
• Hold accountabilities for all transactions and bank deposits!
• Research customer disputes and unmatched bank deposits!
• Reduce overhead cost by adhering to budget limits to avoid employee overtime!
• Approve and process vendor invoices!
• Manage product merchandising through planograms and vendor relations!
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Ensure the health, proper handling and welfare of all animals are met according to Policy and Procedures
• Complete hourly animal check list and wellness cards
• Follow Veterinarian protocol for all sick animals!
• Ensure proper ordering of all live animals!
• Directly supervise Aquatics Specialist
• Coach all store employees in providing excellent customer service!
• Training employees in performing their assigned tasks with the objective of achieving budgeted sales
• Ensure all back stock is worked daily!
• Make sure OSE standards are maintained in each Department!
• Effectively organize and process all clearance merchandise
• Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.