TANIA LAMIR
Jersey City,NJ
Summary
Accomplished Independent Contractor with a proven track record at Lamir Cleaning Services, excelling in client relationship building and workload management. Leveraged problem-solving abilities and collaboration talent to enhance team performance and client satisfaction. Expert in safety compliance, ensuring smooth operations and fostering a culture of continuous improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Independent Contractor
Lamir Cleaning Services
06.2019 - 02.2023
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Store Manager
Mexicali Fresh
09.2015 - 06.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Director
Centro Nacional De Conciliacion Del Transporte
10.2012 - 07.2015
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Legal Analyst
Bank Popular
03.2009 - 10.2012
- Resolved complex legal issues through thorough analysis of case law, statutes, and regulations.
- Trained team members on best practices for maintaining confidentiality of sensitive information while adhering to privacy laws.
- Reviewed advertising materials for accuracy and adherence to applicable laws, avoiding costly regulatory penalties or reputational damage.
- Handled clerical duties and provided first-level response to phone calls and correspondence.
Education
Bachelor of Science - Law
Universidad Santiago De Cali
Cali, Colombia12.2009
Skills
Client Relationship Building
Workload Management
Deadline Adherence
Safety Compliance
Problem-solving abilities
Collaboration talent
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Independent Contractor
Lamir Cleaning Services
06.2019 - 02.2023
Store Manager
Mexicali Fresh
09.2015 - 06.2017
Director
Centro Nacional De Conciliacion Del Transporte
10.2012 - 07.2015
Legal Analyst
Bank Popular
03.2009 - 10.2012
Bachelor of Science - Law
Universidad Santiago De Cali
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