Summary
Overview
Work History
Education
Skills
References
Languages
References
Timeline
Generic

Tania L Castillo Dume

Hazleton,USA

Summary

To obtain a position in a professional environment where my skills and abilities in the Company require a devoted, cooperative and highly motivated team player. Experienced in handling accounts and staffing. Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

23
23
years of professional experience

Work History

Administrative Assistant

Hazleton Public Transit
Hazleton, USA
01.2020 - 01.2024
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Answered questions from customers regarding products and services offered by the company.

Problem Solver

Amazon Fulfillment
Hazle Township, USA
01.2014 - 01.2020
  • Outbound Associate trained in Unlocker, Sort, EOL, and Rebind.
  • Made decisions and resolved issues using critical thinking and analytical skills.
  • Generated various solutions to choose and put best plan into action.
  • Selected best and most efficient methods to complete on-time deliverables.
  • Identified potential risks associated with projects and developed mitigation plans accordingly.
  • Trained team members on problem-solving techniques and tools.

Staffing Coordinator

Beth Israel Medical Center
NY, USA
01.2001 - 01.2008
  • Ensured that all RNs, PCAs, and UCs' schedules are done two months in advance.
  • Staffed all units around the clock, and checked all RNs' credentials on a daily basis.
  • Coordinated staffing schedules to meet departmental needs at a major medical center.
  • Collaborated with department heads to identify staffing requirements and vacancies.
  • Utilized scheduling software to optimize workforce allocation and reduce gaps.
  • Kept track of timekeeping responsibilities and employee time off requests when completing schedules.

Education

Computerized Business Diploma - Typewriting, Business Math, Data Entry, Accounting

Drake Business School
Bronx, NY
08.1992

High School Diploma -

Christopher Columbus H.S.
The Bronx, NY
01.1983

Skills

  • Bilingual, Spanish & English
  • Microsoft Excel
  • Office administration
  • Problem solving
  • Attention to detail
  • Scheduling
  • Communication skills
  • Administrative support

References

Reference will be furnished upon request.

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Administrative Assistant

Hazleton Public Transit
01.2020 - 01.2024

Problem Solver

Amazon Fulfillment
01.2014 - 01.2020

Staffing Coordinator

Beth Israel Medical Center
01.2001 - 01.2008

Computerized Business Diploma - Typewriting, Business Math, Data Entry, Accounting

Drake Business School

High School Diploma -

Christopher Columbus H.S.

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