Tania Leyva
Pasadena,TX
Summary
Dynamic professional with a proven track record at Houston Healing Chiropractic, adept in time management and effective communication. Excelled in patient care, boosting referrals through educational initiatives. Specializes in billing support and chiropractic therapy, ensuring accuracy and patient satisfaction.
Overview
3
3
years of professional experience
Work History
Chiropractic Assistant
Houston Healing Chiropractic
02.2024 - 11.2024
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using Software and checked information for accuracy.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Medical Technician
Core Occupational Medicine
09.2023 - 02.2024
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
Sales Associate
Home Depot
05.2022 - 08.2023
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Skills
- Time management mastery
- Effective written and verbal communication
- Billing support
- Detail-oriented approach
- Chiropractic therapy
Languages
Spanish
Native or Bilingual
Timeline
Chiropractic Assistant
Houston Healing Chiropractic
02.2024 - 11.2024
Medical Technician
Core Occupational Medicine
09.2023 - 02.2024
Sales Associate
Home Depot
05.2022 - 08.2023
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