Compassionate professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated several years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Supervisor
Cooperative Production Inc
North Dighton, MA
09.2021 - Current
Supervised daily operations of residential programs for individuals with disabilities.
Trained and mentored staff on best practices and compliance standards.
Coordinated schedules and activities to ensure smooth program delivery.
Facilitated communication among team members, residents, and families.
Implemented safety protocols to maintain a secure living environment.
Monitored resident progress and adjusted support plans as needed.
Composed work schedules for staff members and confirmed shifts had proper coverage.
Provided safe, supportive and caring living environment for every resident.
Served as a role model for staff by exhibiting professional behavior at all times.
Coordinated daily transportation needs of residents.
Answered telephones and routed calls or delivered messages.
Conferred with medical personnel to understand backgrounds and needs of residents.
Mental Health Assistant
Judge Rotenberg Educational Center
Canton, MA
10.2019 - 04.2021
Developed individualized treatment plans for clients with behavioral challenges.
Assessed client needs through observation and standardized assessment tools.
Documented client progress and maintained accurate records for compliance purposes.
Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.
Created a safe and supportive environment for clients to explore difficult emotions or behaviors.
Maintained accurate records of clinical progress notes detailing all relevant information from each session.
Provided guidance and support to families, helping them better understand the needs of their children with behavioral challenges.
Provided crisis intervention services when necessary, de-escalating situations quickly and safely.
Identified potential triggers that may lead to negative behaviors and provided strategies for avoiding them.
Certified Nursing Assistant
Bridgewater Nursing Home
Bridgewater, MA
04.2019 - 08.2019
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Observed and reported unusual symptoms and changes to charge nurse.
Served meals to patients in their rooms and assisted with feeding when needed.
Responded quickly to emergency situations involving sudden illness or injury.
Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
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