Tania Mauriello
Morris Plains,NJ
Summary
Dynamic client-facing leader with 15+ years of experience driving results across recruitment, sales, and operations through strategic client management, high-performing team leadership, and process optimization. Proven track record of building trusted partnerships with Fortune 500 companies, healthcare providers, and executive stakeholders. Adept at leading cross-functional teams, overseeing multimillion-dollar vendor relationships, and executing programs that improve performance, reduce costs, and enhance the customer experience. Thrives in fast-paced, evolving environments and brings a consultative, solution-oriented approach to every engagement. Seasoned Client Director with a strong background in managing and enhancing customer relationships. Known for driving revenue growth by developing creative strategies tailored to client needs. Skilled in team leadership, contract negotiations, and strategic planning. Significant contributions include improving customer satisfaction scores and fostering long-term client partnerships.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales and Client Director
Accelerated Sales Group
09.2024 - Current
- Lead and coach a team of 5 sales representatives in consultative sales strategies targeting healthcare providers for benefit network participation
- Serve as the primary liaison between client stakeholders and internal sales team, conducting bi-weekly strategy sessions to align on goals, address concerns, and share performance insights
- Partner daily with sales reps to identify high-potential opportunities, troubleshoot barriers, and drive deal progression across the funnel
- Facilitate customer meetings and presentations to align on program goals and ensure sustained interest and engagement
- Manage the contracting pipeline by providing proactive follow-ups to customers and ongoing status updates to clients
- Generate weekly reports leveraging CRM insights to provide visibility into engagement with over 500 healthcare providers
Recruitment Business Partner & Vendor Manager
United States Steel
12.2021 - 12.2023
- Acted as primary liaison between senior HR leadership and external recruitment vendors (RPO & MSP), overseeing $13M+ in annual spend and driving strategic alignment, performance, and resolution of service-level issues
- Directed full vendor lifecycle, including assessment of existing RPO performance, leadership presentations, and leading RFP process alongside Procurement and Legal to identify and onboard a new provider
- Led contract negotiations and Statements of Work (SOW) for two RPO vendors—ensuring cultural fit, delivery capabilities, and financial viability
- Successfully launched a new RPO vendor for Non-Union hiring while maintaining the existing partner for Union positions, optimizing recruitment outcomes and cost efficiency
- Managed dual-vendor model with accountability for SLAs, spend thresholds, reporting, and strategic delivery across all business segments
- Delivered executive-level reporting and cost analysis to support workforce planning and vendor strategy decisions
- Reduced total cost of ownership by 12% with MSP partner through supplier negotiations, while also achieving a 50% diversity spend target
- Built key programs including DOD Skillbridge & Hiring Our Heroes partnerships to support veteran hiring pipelines
- Managed end-to-end implementation of new RPO partner from discovery through go-live—achieving 100% delivery milestones across technical, operational, and communications workstreams
HR & Global Talent Acquisition Manager
Troy Corporation
Florham Park, NJ
06.2017 - 12.2021
- Led global talent acquisition and HR strategy across U.S., Europe, and Asia, aligning closely with senior leadership to address organizational design, employee engagement, and leadership development
- Managed and mentored direct reports (Recruiting Specialist, HR Generalist) and dotted-line global TA teams to ensure consistent, high-impact talent delivery and HR operations
- Oversaw the end-to-end recruitment lifecycle for 15–30+ open requisitions, acting as a consultative partner to senior leadership and hiring managers
- Decreased third-party agency usage from 20+ vendors to 6 within 11 months, generating a 54% cost savings ($346K) through vendor consolidation and internal process improvement
- Designed and implemented a global Recruitment Workflow SOP, driving consistency and efficiency across international HR teams
- Served as lead investigator and conflict resolution coach on employee relations cases, partnering with leadership on performance plans and retention strategy
- Conducted department-wide listening sessions and exit interviews, surfacing themes and actionable insights for executive leadership to address culture and retention gaps
- Delivered 1:1 coaching and team sessions leveraging Ken Blanchard’s Situational Leadership model to upskill people leaders and drive effective management behaviors
Recruitment Relationship Manager
Allegis Global Solutions
12.2010 - 06.2017
Account Staffing Manager / Recruiter
Aerotek
10.2007 - 12.2010
Regional Coordinator & Leadership Roles
Enterprise Rent-A-Car
10.2003 - 10.2007
Education
Bachelor of Arts - Communications
William Paterson University
Wayne, NJSkills
- CRM systems (Salesforce, HubSpot)
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Applicant tracking systems (Taleo, iCIMS)
- HRIS systems (Oracle, ADP)
- Client relationship management
- Revenue growth and account expansion
- Strategic sales and consultative selling
- Contract negotiation and SLA management
- Cross-functional team leadership
- Operational efficiency and cost reduction
- Talent strategy and workforce planning
Certification
- Blue EQ Training – Creating Psychological Safety in the Workplace
- Ken Blanchard’s Situational Leadership Training
- Organizational Development Certification – Institute of Organizational Development
Timeline
Sales and Client Director
Accelerated Sales Group
09.2024 - Current
Recruitment Business Partner & Vendor Manager
United States Steel
12.2021 - 12.2023
HR & Global Talent Acquisition Manager
Troy Corporation
06.2017 - 12.2021
Recruitment Relationship Manager
Allegis Global Solutions
12.2010 - 06.2017
Account Staffing Manager / Recruiter
Aerotek
10.2007 - 12.2010
Regional Coordinator & Leadership Roles
Enterprise Rent-A-Car
10.2003 - 10.2007
Bachelor of Arts - Communications
William Paterson University
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