Tania Ordway
Cumberland,ME
Summary
Diligent Shift Lead with background in overseeing daily high volume production bakery operations and ensuring product quality. Plays key role in maintaining high standards of cleanliness and efficiency. Demonstrated leadership and time management skills to streamline processes and motivate team members.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
11
11
years of professional experience
Work History
Bakery Supervisor
Wholefoods Market
06.2022 - Current
- Increased customer satisfaction by maintaining a clean and organized workspace.
- Trained 17 new employees in bakery procedures, ensuring consistent performance standards across the team.
- Greeted customers, answered questions and provided great customer experiences.
- Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
- Enhanced bakery operations by effectively supervising and coordinating staff duties.
- Ensured adherence to food safety guidelines throughout all stages of production resulting in consistently high-quality products.
- Oversaw bakery department, supervised staff and delegated daily tasks.
- Promoted a positive work environment through effective communication and conflict resolution strategies.
- Coordinated with vendors to ensure on-time deliveries of essential supplies.
- Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
- Received, logged and inspected shipments for quality and accuracy.
- Facilitated staff meetings to discuss improvements in workflow processes while addressing any potential concerns or challenges faced by team members.
Product Development Chef
Oak Ridge Farm
03.2020 - 09.2020
- Planned, developed and formulated CBD products based on market trends, customer input and personal experience.
- Optimized product shelf life through careful selection of ingredients and proper storage techniques.
- Streamlined kitchen processes by implementing efficient workflow strategies to reduce preparation time.
- Budget planning for purchasing equipment and supplies necessary for establishing efficient commercial kitchen operations..
- Implemented new training programs for incoming staff members to enhance their skillset quickly.
- Managed food safety protocols to ensure compliance with industry standards during all stages of product development process.
Keyword Specialist & Art Department Assistant
Art Licensing International
08.2016 - 03.2020
- Assign and edit keywords for images on Art Licensing Archives.
- Assist Art department with image editing
- Communicating with artists affiliated to the company.
Assistant Store Manager
JJ Hapgood General Store and Eatery
05.2014 - 04.2016
- Product ordering, receiving, price changes, handling damaged products, and returns.
- Accountant Assistant.
- Scheduling
- Counter and Restaurant Support.
Managed cash registers efficiently, ensuring accurate transactions and balancing drawers. - Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success.
Education
Bachelor of Administration - Hospitality Management & Culinary Arts
INACAP
Santiago, CHILE11-2008
Skills
- Process Optimization
- Administrative Documentation
- Order Processing
- Staff Supervision Skills
- Strong demonstrated organizational and time management skills
- Excellent interpersonal, motivational, team building, and customer relationship skills
- Capable of teaching others in a positive and constructive manner
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
Languages
Spanish
Native or Bilingual
German
Elementary
French
Elementary
Timeline
Bakery Supervisor
Wholefoods Market
06.2022 - Current
Product Development Chef
Oak Ridge Farm
03.2020 - 09.2020
Keyword Specialist & Art Department Assistant
Art Licensing International
08.2016 - 03.2020
Assistant Store Manager
JJ Hapgood General Store and Eatery
05.2014 - 04.2016
Bachelor of Administration - Hospitality Management & Culinary Arts
INACAP
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