Tania Parker
Kennesaw,GA
Summary
Detail-oriented professional with experience in customer service, data entry, and handling confidential information. Strong ability to process claims, verify documentation, and manage high-volume workloads with accuracy. Known for excellent communication, problem-solving, and reliability in fast-paced remote environments.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Stitch Fix
Lithia Springs, GA
11.2023 - Current
- Experience in fast-paced fulfillment or warehouse environments
- Strong attention to detail and accuracy
- Ability to work independently and follow specific order instructions
- Comfortable performing repetitive tasks
- Ability to lift 30–50 lbs and stand for long periods
- Familiarity with packing, picking, and sorting clothing items
Claims Processor
Conduent
01.2023 - 10.2023
- Processed claims efficiently, ensuring adherence to company policies and regulatory standards.
- Reviewed documentation for accuracy, identifying discrepancies and facilitating timely resolutions.
- Utilized claims processing software to manage workflows and track claim statuses effectively.
- Collaborated with stakeholders to gather necessary information for claim evaluations and decisions.
Customer Service Representative
CarMax
Kennesaw, GA
03.2021 - 01.2023
- Handle inbound customer calls and provide clear, accurate answers regarding account details.
- Resolve account-related issues promptly, escalating to management when necessary.
- Educate customers on finance charges, late fees, credit reporting, and payment options, ensuring full understanding.
- Document all interactions in internal systems to maintain accurate records.
- Collaborate with other departments to resolve concerns within company policies and legal guidelines.
Education
Bachelor of Science - Psychology
Kennesaw State University
Kennesaw, GA05-2025
Skills
Claims Processing
Policy Verification
Data Entry & Accuracy
Microsoft Office (Excel, Word)
Documentation & Record Maintenance
Customer Service
Conflict Resolution
Attention to Detail
Time Management
Timeline
Warehouse Associate
Stitch Fix
11.2023 - Current
Claims Processor
Conduent
01.2023 - 10.2023
Customer Service Representative
CarMax
03.2021 - 01.2023
Bachelor of Science - Psychology
Kennesaw State University