Tania Perez
Oklahoma City,OK
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
9
years of professional experience
Work History
Construction Subcontractor
Self-employeed
08.2022 - 03.2024
- Enhanced client satisfaction through consistent delivery of high-quality construction work within budget constraints and deadlines.
- Demonstrated exceptional craftsmanship across diverse construction projects, ranging from residential buildings to commercial spaces.
- Managed personnel effectively to ensure all crew members were aligned with project goals and timelines, fostering a positive work environment that encouraged collaboration and innovation.
- Developed a reputation for excellence in custom home construction by delivering personalized designs and high-quality finishes tailored to individual client preferences.
House Manager
Self-employeed
03.2020 - 07.2022
- Scheduling outings and appointments
- Budgeting on bills and finances
- Cleaning and keeping the home tidy
- Practice life skills activities
- Plan and cook nutritious meals
- Helping the children with their homework and school projects
Receptionist
Alterra Group, LLC
05.2019 - 02.2020
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Confirmed appointments, communicated with clients, and updated client records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Staff Assistant
University Of Oklahoma
12.2014 - 03.2018
- Utilized software programs to manage data entry tasks, improving accuracy and reducing manual workload hours spent on repetitive tasks.
- Participated in special projects as assigned by supervisors, demonstrating adaptability and versatility in diverse tasks.
- Assisted in the development of staff training materials, resulting in increased employee productivity and job satisfaction.
- Conducted research on various topics as needed, providing valuable information for decision-making processes.
- Provided exceptional customer service to both internal and external clients while resolving any issues promptly and efficiently.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
High School Diploma -
Continental Academy
Miramar, FL2010
Skills
- Organization skills
- Bilingual
- Fast Learner
- Microsoft Office Suite
- Customer/Client relations
- Multi-line telephone operation
- Typing Speed
- Security understanding
- Punctual and Reliable
- Problem-Solving
- Data entry proficiency
- Business operations understanding
Timeline
Construction Subcontractor
Self-employeed
08.2022 - 03.2024
House Manager
Self-employeed
03.2020 - 07.2022
Receptionist
Alterra Group, LLC
05.2019 - 02.2020
Staff Assistant
University Of Oklahoma
12.2014 - 03.2018
High School Diploma -
Continental Academy
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