Tania Perez

New York

• Performed routine landscaping maintenance, ensuring parks remained clean and visually appealing.
• Operated and maintained various tools and equipment for efficient groundskeeping tasks.
• Assisted in the implementation of safety protocols to promote a secure work environment.
• Able to stand for long hours and lift heavy equipment .

• Resolved issues swiftly, contributing to positive guest experiences.
• Collaborated with team members to streamline ticketing processes, contributing to operational efficiency.
• Trained new staff on ticketing procedures and customer service standards, promoting a cohesive work environment.
• Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
• Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
• Processed ticket sales efficiently, ensuring accurate transactions for visitors.
• Assisted customers in selecting tickets, enhancing their overall experience at the site.
• Managed cash register operations, maintaining balanced funds and accurate records.
• Provided information on attractions and schedules, improving visitor engagement and satisfaction.
• Implemented strategies to enhance ticket sales during peak periods, increasing overall revenue potential.
• Handled high-volume ticket sales with precision and accuracy, ensuring a positive experience for all patrons.
• Built rapport with frequent patrons, fostering a sense of loyalty and repeat business.
• Streamlined ticket purchasing process for improved efficiency and reduced wait times.
• Maintained up-to-date knowledge of venue policies, procedures, and upcoming events to provide informed recommendations to customers.

• Handled transactions with speed and accuracy through point-of-sale technology.
• Handled cash, credit, and coupon transactions accurately.
• Monitored inventory levels and restocked supplies as needed.
• Trained new cashiers on procedures and customer service standards.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

New York

• Enhanced customer experience by assisting with ticket purchases and handling inquiries.
• Operated point-of-sale systems for efficient transaction processing.
• Provided information on ticket options and building attractions to enhance visitor engagement.
• Managed cash and electronic transactions, ensuring precise daily reconciliations.
• Collaborated with team members to streamline ticketing processes and improve customer flow.
• Resolved customer issues promptly, contributing to increased satisfaction ratings.
• Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.