Luis Pineda
Bakersfield,CA
Summary
Hardworking worker with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times. Orderly Bar prep committed to maintaining clean and organized work areas for food prep and storage. Provides active support to cooks by sanitizing equipment and tools, monitoring food portions and filling containers for take-out requests. Eager to help new staff members develop quick, clean workflows without sacrificing service quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host & Bar Prep
Death & Co.
12.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Enhanced food quality by ensuring proper preparation and storage of ingredients.
- Maintained a clean and organized workspace, promoting efficiency in the kitchen.
- Ensured accuracy in portion control, reducing food waste and minimizing costs.
- Streamlined food assembly processes through careful organization of ingredients and equipment.
- Followed strict hygiene guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
Bar Manager
Fredo’s
10.2022 - 01.2024
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
Server
Zama Latin cuisine
01.2021 - 10.2022
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
Education
Some College (No Degree) -
Bakersfield College
Bakersfield, CAHigh School Diploma -
Hilltop High School
San Diego, CA06.2015
Skills
- Order Management
- Food Delivery
- Guest Engagement
- Table Bussing
- Beverage Preparation
- Food Running
- Safe Food Handling
- Dining Crew Workflow Optimization
- Cash Handling
- Dining Customer Service
- Stocking and Replenishing
- High-Volume Dining
- Relationship Management
- Order Accuracy
- Service Prioritization
- Price Memorization
- Menu Memorization
- Food Safety Understanding
- Point of Sale (POS) System Operations
- Positive and Professional
- Quality Control
- Server Support
- Team Collaboration
Certification
- ServSafe
- Bartending Training certification- 2021
Timeline
Host & Bar Prep
Death & Co.
12.2023 - Current
Bar Manager
Fredo’s
10.2022 - 01.2024
Server
Zama Latin cuisine
01.2021 - 10.2022
Some College (No Degree) -
Bakersfield College
High School Diploma -
Hilltop High School