Tania Ramos
Albuquerque,NM
Summary
Tania seeks a supervisor role in a department of customer service or marketing department of a company that will let her work remotely from her house.
Overview
13
13
years of professional experience
Work History
new hire coach
Verizon Wireless
- Tania assisted recently hired employees in transitioning from training to the real environment.
escalations representative
Verizon Wireless
- Tania handled escalations in customer service.
customer service
Verizon Wireless
07.2010 - 10.2023
- Tania serviced customer accounts, made payments, offered products and services to enhance customer experience.
Education
Masters Degree - Business Management
University of Phoenix
12.2013
Skills
- Gameplay Techniques
- Succession Planning
- Competitive Analysis
- Personal Counseling
References
Tania will provide references if needed.
Timeline
customer service
Verizon Wireless
07.2010 - 10.2023
new hire coach
Verizon Wireless
escalations representative
Verizon Wireless
Masters Degree - Business Management
University of Phoenix