Tania Rodriguez
Cleveland
Summary
Dynamic Licensed Nail Technician with a proven track record at Borameys, excelling in manicure design and client consultation. Recognized for enhancing client satisfaction through exceptional nail artistry and outstanding customer service. A reliable team player, adept at multitasking and maintaining a clean, hygienic environment, fostering loyalty and repeat business.
Overview
5
5
years of professional experience
Work History
Licensed Nail Technician
Borameys
04.2023 - Current
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
- Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
- Collaborated with salon staff for smooth operations, maintaining open communication lines and fostering teamwork.
- Enhanced client satisfaction by providing high-quality manicures and pedicures, adhering to industry standards and best practices.
- Administered soothing hand massages as part of manicure services, enhancing overall customer experience and encouraging repeat visits.
- Educated clients on proper nail care techniques, recommending appropriate at-home maintenance products for long-lasting results.
- Mentored junior nail technicians through hands-on training sessions, sharing valuable insights and techniques for professional development.
Bartender
Blue Palm
10.2024 - 08.2025
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Bartender
Larry Flynt's Hustler Club
07.2021 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server
Larry Flynt's Hustler Club
07.2021 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Front Door Host
Larry Flynt's Hustler Club
04.2021 - 09.2023
- Welcomed guests at entrance, ensuring a positive first impression of venue atmosphere.
- Managed guest check-in process, streamlining entry and reducing wait times.
- Assisted in scheduling and coordinating special events, enhancing overall venue utilization.
- Provided information about club services and offerings, enhancing guest knowledge and experience.
- Monitored guest flow and seating arrangements, optimizing space for comfort and safety.
- Handled guest inquiries and concerns, delivering prompt and effective resolutions.
- Facilitated communication between guests and staff, improving service delivery and satisfaction.
- Collaborated with security personnel to ensure safety protocols were followed at all times.
- Trained new hosts on company policies and best practices for guest interactions.
- Assisted in managing VIP guest arrangements, ensuring exclusive service and attention.
Education
No Degree - STNA
Tri-c
Cleveland, OHNail Technician
Fairview Academy
Fairview Park11.2011
High School Diploma - High School
Christian Academy
Cleveland, OH06.2009
Skills
- Manicure design
- Client consultation
- Pedicure techniques
- Nail extensions
- Gel application
- Silk wrap application
- Spa pedicure
- Foot massage
- Highly reliable
- Customer service
- Strong multitasking
- Patience and tolerance
- Team player attitude
- Cleanliness and hygiene
- Responsible alcohol service
- Payment processing
- Cash register operation
Timeline
Bartender
Blue Palm
10.2024 - 08.2025
Licensed Nail Technician
Borameys
04.2023 - Current
Bartender
Larry Flynt's Hustler Club
07.2021 - 09.2023
Server
Larry Flynt's Hustler Club
07.2021 - 09.2023
Front Door Host
Larry Flynt's Hustler Club
04.2021 - 09.2023
No Degree - STNA
Tri-c
Nail Technician
Fairview Academy
High School Diploma - High School
Christian Academy