Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Tania Saenz

Fort Worth,TX

Summary

Dynamic customer service professional with a proven track record of enhancing client satisfaction and team success. Bilingual proficiency for effective communication across diverse populations, while having strong commitment to cleanliness and organization to ensure a productive work environment. Always willing to embrace new challenges and expand my skills to drive personal and organizational growth!

Overview

5
5
years of professional experience

Work History

Crosstrained

Chicken Salad Chick
01.2024 - Current
  • Exhibited flexibility in supporting team members at various stations
  • Managed morning food preparation, including cooking an ingredient handling.
  • Operated cash register for cash, check, and credit card transactions smoothly
  • Maintained efficient kitchen operations during busy periods


Shift Leader

Elo Et Snacks
11.2020 - 12.2023
  • Seamlessly transitioned between stations,from back of house and front of house
  • Held responsibility for store opening and closing procedures.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Assistant Store Manager

Hooters Inc.
04.2022 - 04.2023
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Managed inventory orders
  • Adapted quickly to various positions to ensure smooth workflow.
  • Oversaw cash handling procedures, maintaining accurate records of transactions

Education

South Hills High School
06.2020

Associate of Arts - Nursing Science

Tarrant County College
Fort Worth, TX
08-2027

Skills

  • Service excellence
  • Bilingual
  • Proficient in organization
  • Food safety practices
  • Effective multitasking
  • Hospitality and service industry background

LANGUAGES

English - Native or Bilingual
Spanish - Native or Bilingual

Timeline

Crosstrained

Chicken Salad Chick
01.2024 - Current

Assistant Store Manager

Hooters Inc.
04.2022 - 04.2023

Shift Leader

Elo Et Snacks
11.2020 - 12.2023

South Hills High School

Associate of Arts - Nursing Science

Tarrant County College

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