Tania Salazar Cárdenas
San Leandro,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server Assistant Manager
Bombera
03.2021 - 02.2023
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Handled day-to-day customer or client questions via telephone or email.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Described product to customers and accurately explained menu and purveyors.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Coordinated with chef and kitchen staff to deliver food services for private events
Manager
Cosecha Cafe
08.2015 - 03.2021
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Bachelor of Science - Food And Nutrition
Universidad Autonoma De Guadalajara
Guadalajara, Jalisco, Mexico12.2009
Skills
- Bilingual
- POS Inventory System Operation
- Customer Satisfaction
- Inventory Supplies
- Customer Relationship Management
- Attention to detail
- Adaptability
Certification
Food Handler Certification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server Assistant Manager
Bombera
03.2021 - 02.2023
Manager
Cosecha Cafe
08.2015 - 03.2021
Bachelor of Science - Food And Nutrition
Universidad Autonoma De Guadalajara
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