Encarnacion (Tania) Savory
Lawrence,NY
Summary
Seasoned Project Manager with experience in executing complex projects within diverse industries. Proven ability to drive teams towards achieving project goals while adhering to timelines and budgets. Demonstrated strengths include strategic planning, risk management, and stakeholder communication. Past work has resulted in successful project completion, improved efficiency, and significant cost savings.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Real Estate Consultant
Gold Coast Realty
Greater Nassau, NY
05.2018 - Current
- Collaborate with mortgage servicers, attorneys, title officers, inspectors, and appraisers to guarantee real estate compliance.
- Utilize a “customer-first” mindset to negotiate favorable contractual agreements and outcomes on behalf of clients.
- Examined market data to provide expertise in purchase and sale decisions.
- Provide outstanding customer service, as well as assist clients with implementing effectual, results-driven marketing strategies to sell properties.
- Created detailed financial reports outlining property values, rental rates, taxes, and other costs associated with real estate investments.
Business Analyst
New York State Technology Enterprise Corporation
Rome, NY
01.2015 - 08.2017
- Conducted research to optimize technical onboarding and electronic health record data exchange between healthcare providers and registry
- Performed cross-functional collaboration, providing exceptional communications and outreach support to technical and non-technical stakeholders
- Oversaw application of end-to-end compliance controls guaranteeing seamless and secure transfer of data
- Collaborated with project manager, meeting all required deadlines and adhering to organizational policies and state mandates and regulations
- Supervised program operations, educational sessions, data analysis and quality checks
- Acted as federal regulations expert on Medicaid Provider Incentive Program, providing training to eligible professionals and hospitals
- Created detailed process flows and user stories to document system requirements and design solutions.
- Analyzed existing systems and processes to identify areas of improvement.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Assisted in developing training materials for internal staff on new products or services.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
Business Solutions Analyst
Greater New York Hospital Association
New York, NY
06.2013 - 12.2015
- Generated comprehensive progress reports instrumental in all decision-making processes.
- Performed research and data analysis to create financial tools for enhancing organizational financial health.
- Utilized leadership skills to mentor new employees, enhancing retention and performance.
- Compiled project progress, challenges, and successes reports utilizing SQL queries, Access, and Excel.
- Collaborated with cross-functional teams across departments to ensure effective communication between all stakeholders.
Lead Field Technician
Verizon Communications, Inc.
Bellmore, NY
06.2006 - 06.2010
- Leveraged various network troubleshooting tools and devices to screen data and identify and resolve issues
- Aligned data with organizational standards, ensuring data integrity prior to submitting reports to clients
- Utilized high-level expertise to maintain, optimize, and update data bases to maximize usability and guarantee effective reporting processes
- Analyzed complex schematic drawings and work prints to identify best course of action and resolution to complete field assignments
- Implemented impeccable workflow management to augment efficiency levels, task execution, and productivity
- Analyzed data collected during service calls to identify trends or recurring issues that need further investigation.
- Responded quickly to customer complaints and inquiries concerning products or services rendered.
- Conducted periodic inspections of work sites to ensure proper functioning of equipment and systems.
- Ensured compliance with safety regulations during all service activities.
- Provided technical support to customers regarding product usage, operation, and installation.
- Researched and identified new technologies and techniques for improving field operations.
- Prepared detailed reports outlining findings from service calls as well as recommendations for improvements.
Facilities Specialist
Verizon Communications, Inc.
Lynbrook, NY
06.1998 - 06.2010
- Collected accurate data from databases, reports, and spreadsheets to facilitate upper-level management in making informed decisions
- Cleaned, corrected, prepared and formatted data for in-depth analysis, removing outliers, missing data, and duplicates
- Examined data closely to identify trends and patterns and formulate data models that meet organizational standards
- Researched and developed requirements for enhancements and updates to existing database systems and data analytics software
- Created lucid visualizations, and reports to communicate findings in an accessible format thoroughly
Education
Some College (No Degree) - Master of Health Care Administration
Long Island University
Greenvale, NYMaster of Science - Medical Biology
Long Island University
Greenvale, NY08-2010
Bachelor of Science - Life Sciences
New York Institute of Technology
Old Westbury, NY12-1998
Skills
- Market analysis
- Contract preparation
- Client portfolio management
- Compliance management
- Financial reporting
- Regulatory compliance
- Stakeholder communication
- Risk assessment
- Process improvement
- Training development
- Problem solving
- Requirements gathering
- Budgeting and forecasting
- Technical support
- Project regulations
- Analytical thinking
Certification
- Certified Scrum Product Owner (CSPO) 2017
- Real Estate Salesperson
- Certified Notary Public
Timeline
Real Estate Consultant
Gold Coast Realty
05.2018 - Current
Business Analyst
New York State Technology Enterprise Corporation
01.2015 - 08.2017
Business Solutions Analyst
Greater New York Hospital Association
06.2013 - 12.2015
Lead Field Technician
Verizon Communications, Inc.
06.2006 - 06.2010
Facilities Specialist
Verizon Communications, Inc.
06.1998 - 06.2010
Some College (No Degree) - Master of Health Care Administration
Long Island University
Master of Science - Medical Biology
Long Island University
Bachelor of Science - Life Sciences
New York Institute of Technology
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