Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tania Torres

Washington,DC

Summary

Driven professional with a strong background in customer service and patient care, as demonstrated at Marys Center. Excelled in teamwork and collaboration, enhancing team success and customer satisfaction. Skilled in insurance verification and problem-solving, significantly contributing to efficient care navigation. Proven ability to multitask and communicate effectively, ensuring operational excellence and positive outcomes.

Overview

11
11
years of professional experience

Work History

Team Member

Chipotle Grill
01.2014 - 05.2014
  • Kept work areas clean, organized, and safe to promote efficiency and team safety
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
  • Contributed to team success by completing jobs quickly and accurately

Dental Patient Care Navigator

Marys Center
07.2015 - Current
  • Served as a reliable resource for colleagues seeking guidance on challenging situations or unfamiliar aspects of care navigation.
  • Handled calls, finding satisfactory resolutions for patients
  • Assisted walk-in patients and scheduled appointments
  • Worked together as a team in order to complete task
  • Verified insurances and copayments for patients
  • Submitted pre authorizations to insurances

Education

High School Diploma -

Cesar Chavez Public Charter Schools
Washington, DC
06.2013

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Insurance verifying
  • Patient Registration
  • Multitasking
  • Communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dental Patient Care Navigator

Marys Center
07.2015 - Current

Team Member

Chipotle Grill
01.2014 - 05.2014

High School Diploma -

Cesar Chavez Public Charter Schools

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Tania Torres