Tania Vernon
Sanford,NC
Summary
Dynamic operations and customer service leader with a strong entrepreneurial background in retail management and furniture manufacturing. Proven track record of executing visual merchandising strategies that elevate customer engagement and drive sales, while managing complex business operations and client relationships effectively.
Overview
9
9
years of professional experience
Work History
Visual Merchandiser
WINSTON RETAIL
05.2025 - Current
- Implement merchandising standards, planograms, product placement, and promotional displays according to brand and retailer guidelines.
- Executed visual merchandising strategies that enhanced product presentation, customer engagement, and store appearance.
- Evaluated sales-floor presentation to identify opportunities for improving product visibility and enriching customer experience.
- Collaborate with retail teams and management to ensure merchandise is presented accurately and effectively.
- Maintain organized, visually appealing merchandise displays while working efficiently within established timelines.
- Adapted merchandising strategies for diverse retail environments, products, and customer demographics to optimize effectiveness.
- Communicate professionally with store personnel and management while representing client brands.
Founder & Developer
THRIFTY TABLES
Fort Worth, TX
06.2017 - Current
- Founded and managed a furniture manufacturing and refinishing business specializing in transforming and customizing furniture.
- Develop customized furniture concepts and coordinate projects from initial customer consultation through completion.
- Manage customer relationships by communicating project details, pricing, timelines, and expectations.
- Oversaw day-to-day business operations, including inventory management, purchasing, production, marketing, sales, customer service, and order fulfillment, ensuring smooth operational flow.
- Created and managed social media advertising and digital marketing strategies that promoted products and attracted customers, enhancing brand visibility.
- Photograph and promote finished products through digital platforms to increase visibility and generate sales.
- Monitor inventory and materials to support efficient production and minimize unnecessary costs.
- Negotiate with customers and vendors while maintaining a strong focus on service, quality, and profitability.
- Applied creative problem-solving and business strategies to address customer needs and adapt to changing market demands, fostering customer satisfaction.
- Manage multiple projects simultaneously while maintaining deadlines and quality standards.
Education
Bachelor of Arts - Business Communication
CAMPBELL UNIVERSITY
Buies Creek, NC05-2028
Associate of Applied Science - Health Care Management
FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE
Fayetteville, NC05-2026
Skills
- Retail Operations & Management
- Visual Merchandising & Store Presentation
- Team Leadership & Training
- Customer Service & Client Relations
- Sales and Account Management
- Inventory Management
- Merchandising & Planograms
- Business Development & Strategy
- Social Media & Digital Marketing
- Conflict Resolution
- Customer Retention
- Microsoft Office & Google Workspace
- Salesforce & CRM Systems
- Product Presentation
- Problem Solving & Decision Making
Timeline
Visual Merchandiser
WINSTON RETAIL
05.2025 - Current
Founder & Developer
THRIFTY TABLES
06.2017 - Current
Bachelor of Arts - Business Communication
CAMPBELL UNIVERSITY
Associate of Applied Science - Health Care Management
FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE