Tania Villiers
Philadelphia,PA
Summary
Dedicated security professional with experience at Allied Universal Security Services, adept at incident reporting and enforcing access protocols. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in managing emergencies while maintaining a safe environment, demonstrating strong multitasking and problem-solving abilities.
Overview
2020
2020
years of professional experience
Work History
Security Officer
Allied Universal Security Services
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Clerk
PA Liquor Control Board
05.2012 - 06.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
No - Business
Community College of Philadelphia
Philadelphia, PAYes - Business
William Penn High School
Philadelphia, PA06.1984
Skills
- Report incident
- General security
- Signed in guest
- Check for identification
Timeline
Clerk
PA Liquor Control Board
05.2012 - 06.2019
Security Officer
Allied Universal Security Services
No - Business
Community College of Philadelphia
Yes - Business
William Penn High School
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