Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taniah Valentine

Customer Service
District Heights,MD

Summary

Experienced Customer Service Professional with a strong track record of providing efficient, empathetic, and solution-focused support. Skilled in handling inquiries, resolving issues, and maintaining customer satisfaction in fast-paced environments. Proficient in CRM systems, clear communication, and adapting to new processes. Committed to creating positive experiences and building lasting customer relationships.

Overview

3
3
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification

Work History

Mobile Associate

Forrest Solutions Staffing Company
02.2025 - Current

Records Management Concierge/Reception Services Printing, Binding, and Document Production Mail and Courier Services

  • Help organize case files and client matter records for attorneys and legal staff.
  • Greet and assist clients, visitors, and staff professionally.
  • Handle visitor logs, manage conference room bookings, and provide directions or support as needed.
  • Operate printers, copiers, scanners, and binding machines.
  • Prepare high-quality document packages for legal submissions, client presentations, and internal use.
  • Handle large-volume printing/binding requests with accuracy and attention to deadlines.
  • Sort and distribute incoming mail and packages.
  • Prepare and send outgoing mail, including overnight and courier services (FedEx, UPS, etc.).


Staff Member

Corporate Kids Organization
01.2024 - Current
  • Maintain a safe and clean environment at all points
  • Provide frequent day and evening care from ages 0-12 years
  • Manage and supervise children after care activities
  • Assist snacks, lunch and dinner

Hostess/Server

Bammy's Dc
05.2024 - 08.2024
  • Welcome Guest to the venue
  • Escorting customers to assigned dining or bar areas
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Representative

Bradley/Parker & Associates, P.C
07.2023 - 08.2023
  • Sorting and distributing incoming mail
  • Talking to and representing the interests of their constituents
  • Responding to emails, in a professional manner

Office Assistant

Bowie State University
11.2022 - 08.2023
  • Keeping Inventory of office supplies and ordering new materials as needed
  • Maintaining updating files
  • Arranging appointments and managing calendars
  • Keeping all inventory sorted and organized

Security Officer

Elite Security Services
06.2022 - 08.2022
  • Trained to respond and assist with any situation
  • Command & Dispatch Operations Center is the central communications core that monitors the daily activity of any healthcare facility
  • Officers provide experienced healthcare security leadership to a client in house security workforce

Education

Bachelor's degree - Business Administration, Small business Entrepreneurship

Bowie state university
Bowie, MD

Skills

  • Planning and organizing
  • Excellent communication
  • Flexible
  • Quick thinker
  • Adaptability
  • Problem-Solving abilities
  • Work Under Pressure
  • Leadership Discipline
  • Time Management
  • Ability to Prioritize and Meet Deadlines
  • Professional Phone & Email Communication
  • Inventory & Supply Management
  • Java
  • Word Doc
  • Excel
  • PowerPoint
  • Ms Office

Certification

The Fundamental of Digital Marketing Certificate

Timeline

Mobile Associate

Forrest Solutions Staffing Company
02.2025 - Current

Hostess/Server

Bammy's Dc
05.2024 - 08.2024

Staff Member

Corporate Kids Organization
01.2024 - Current

Representative

Bradley/Parker & Associates, P.C
07.2023 - 08.2023

Office Assistant

Bowie State University
11.2022 - 08.2023

Security Officer

Elite Security Services
06.2022 - 08.2022

Bachelor's degree - Business Administration, Small business Entrepreneurship

Bowie state university
Taniah ValentineCustomer Service
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