Tania L. Torres Castano
Instacart
Inglewood,CA
11
years of professional experience
Bilingual professional with a background in customer service, retail, delivery, and child development. Strong communication, organizational, and problem solving skills with a proven ability to work independently and as part of a team. Fluent in English and Spanish, dependable, adaptable, and committed to providing excellent service.
Work History
Amazon Flex
1 Year 5 Months- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Catering Delivery Driver
2 Years 5 Months- Delivered catering orders promptly, ensuring customer satisfaction and adherence to quality standards.
- Operated delivery vehicle efficiently, maintaining compliance with safety regulations and company policies.
- Communicated effectively with clients to confirm delivery details and address any concerns or adjustments.
Delivery Driver
4 Years- Delivered packages efficiently across designated routes, ensuring timely arrival and customer satisfaction.
- Maintained accurate delivery logs and documentation to streamline operations and enhance traceability.
Food Delivery Driver
6 Years 1 Month- Delivered groceries efficiently, ensuring timely and accurate order fulfillment.
- Communicated effectively with customers to confirm order details and address concerns.
Associate
4 Years 2 Months- Developed and implemented effective merchandising strategies to enhance product visibility and sales performance.
- Collaborated with cross-functional teams to optimize inventory management processes and reduce stock discrepancies.
- Trained and mentored new associates on operational procedures, promoting a cohesive team environment.
- Analyzed sales trends to inform promotional activities, driving customer engagement and retention initiatives.
Education
Bachelor of Arts - Human Development- Child Development Track
Associate of Arts
Associate of Science
Early Childhood Education
Skills
Customer Engagement
Adaptability
Communication
Attention to detail
Analytical skills
Multitasking
Client Interaction
Organizational skills
Customer service
Problem-solving
Time Management
Route Optimization
Teamwork and collaboration
Timeline
Amazon Flex
Amazon
04.2025 - CurrentRead More
Catering Delivery Driver
Zifty
04.2024 - CurrentRead More
Delivery Driver
Spark
09.2022 - CurrentRead More
Food Delivery Driver
Instacart
08.2020 - CurrentRead More
Associate
The Children's Place
11.2015 - 01.2020Read More
California State University, San Bernardino
Bachelor of Arts from Human Development- Child Development Track
Read More
El Camino College
Associate of Arts
Read More
El Camino College
Associate of Science
Read More
El Camino College
Early Childhood Education
Read More