Tania M Rymer
Providence,Rhode Island
Summary
Working as a school clerk I was able to make connections with administration, teachers , and students and was able to assist in building a positive internal school community and wish to continue. I was able to be involved, make connections, and provide support to both students and parents. When I was fortunate enough to join the guidance team after them being without a clerk for over a year, they took me in involved me with their meetings and school activities. I was able to be involved with the attendance team. I also participated and provided support with open house, awards night, and signing day.
I am a hard worker and very excited to learn new skills. I have been working in the customer service industry for over 8 years and enjoy it very much. I am an enthusiastic and personable individual. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I feel that I can provide support and be a great asset to your team.
Overview
8
8
years of professional experience
Work History
Clerk/ Guidance Clerk
Dr Jorge Alvarez High School
09.2022 - Current
- Maintain positive and professional staff and parent, and student relationships.
- Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages.
- Manage communication of information in and out of the office; prepare correspondence, emails, memos (paper and electronic).
- Support office staff, managers and administrators with general operational tasks; assist and perform general record keeping
- Assists in any aspect of the departmental operation whenever necessary.
- Telephone - in-house (intercom), walkie-talkie. Receive and route calls appropriately.
- Maintain up-to-date filing system: Staff directory, phone listing, student recall listings, waiting lists, weekly, monthly, quarterly, annual reports, School Board Agendas.
- Helped with award night and graduation
CNA - Certified Nursing Assistant
Your Choice of Home Care
10.2020 - 11.2021
- Answered call lights and supported patients comfort and safety by adjusting bed rails and equipment
- Oversaw and maintained patients rooms, group living areas, and nurse stations
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment
- Conferred with multidisciplinary healthcare team to help effectively manage patient condition with regular testing and vitals assessments
- Obtained client medical history, medication information, symptoms and allergies
- Facilitated personal hygiene management, feeding, and ambulation
- Checked patient vitals such a temperature, blood pressure, and blood sugar levels
- Reduced risks of patient infection and cross contamination by cleaning and sanitizing equipment.
Server/Hostess/Food Runner
Cracker Barrel Old Country Store
04.2015 - 03.2020
- Offered strong customer service skills, keeping customers satisfied
- Provided customer service and was involved in training new team members each month
- Effectively maintained a clean working environment during shift
- Helped resolve guest problems by remaining positive, friendly, and respectful
- Memorized an extensive menu of over 100 food items, 30 drinks, and all ingredients
- Effectively communicated with other employees and upper management to ensure complete care of customer
- Delivered outstanding customer service by serving food and drinks to guests
- Effectively maintained a clean working environment during shift.
Bank Teller, Community Bank N.A
03.2016 - 04.2017
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- Greeted customers and offered them assistance where possible
- Helped customers manage personal bank accounts
- Interpret for customer service
- Help customers with bank statements
- Answer calls
Education
No Degree -
Chambersburg Area Senior High School
Chambersburg, Pennsylvania06.2012
No Degree - CNA Certified
Your Choice of CNA Training School
Providence, RI12.2020
Skills
- Bilingual ( English and Spanish )
- Spanish Speaking, Reading, and Writing
- Output Monitoring and Reporting
- Event and Activity Planning
- Microsoft Excel
- Microsoft Word
- Google Doc and Sheet
- Judgement and Decision Making, Customer service, Computer literacy, Communication skills, Documentation review,
- Observation Documentation
- Verbal and Writing Communication
- Peer Relationships
- Telephone Etiquette
Timeline
Clerk/ Guidance Clerk
Dr Jorge Alvarez High School
09.2022 - Current
CNA - Certified Nursing Assistant
Your Choice of Home Care
10.2020 - 11.2021
Bank Teller, Community Bank N.A
03.2016 - 04.2017
Server/Hostess/Food Runner
Cracker Barrel Old Country Store
04.2015 - 03.2020
No Degree -
Chambersburg Area Senior High School
No Degree - CNA Certified
Your Choice of CNA Training School
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